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7+ Outsourcing Services Contract Templates – PDF, Word, Google Docs

It’s not easy to manage a small business, let alone a corporation that tries to keep up with the demand of having enough resources to cover the needs of business operations by a large scale, especially for businesses that always look for continued growth and expansion. Contract templates that are available online will help you make the perfect contracts needed for your organization.

16+ FREE & Premium Outsourcing Services Templates - Download NOWBeautifully Designed, Easily Editable Templates to Get your Work Done Faster & Smarter.

Indeed, a businessman’s front liners, no matter how skilled and talented they are at multitasking, can only do so much. A lot of companies, no matter how hard they try to make it through the industry’s competition, have never been so challenged in managing labor costs. This is why they look to take advantage of the closest alternative available to hold on to their short and long-term business goals by way of outsourcing their services and contracting with a third party entity to do certain tasks and processes.

Simple Outsourcing Services Contract Template

File Format
  • Google Docs
  • MS Word
  • Apple Pages

Size: A4, US


Make sure to cover all the terms and conditions in your outsourcing services using the above services simple contract template. This template has a professional and easy-to-understand content making it easier for you to organize the content for your outsourcing service provider. All you would have to do is download this template, edit and customize it to meet your needs perfectly. Try it out now!

Software Development Outsourcing Contract Template

File Format
  • Google Docs
  • MS Word
  • Apple Pages

Size: A4, US


Be prepared when you outsource the development of your client’s valuable software system to a third-party entity by using the above-mentioned software development outsourcing contract template. This agency contract template already contains all the outsourcing terms and conditions you need to cover such as payment terms and completion of relevant deliverables. You will just have to download and edit it to fulfill your needs perfectly. It is not just limited to a computer, but it can also be downloaded on any electronic device with ease.

Outsourcing Information Technology Services

How to Create an Outsourcing Contract?

Step 1: Start With the Basics

The first thing you need to do would be to get each party’s basic information and make sure that you have all of them as needed. Every contract needs a title, so make sure that your title gives away the basic idea of what the contract is all about. Keep it short and simple. You should also mention the details of the companies involved. These details could be the names of the owners, the names of the companies, the contact details, email address, location, etc.

Step 2: Evaluate your Situation

The next thing for you to do would be to evaluate your situation in the market. This way, it would be easier for you to know what you have to add in the contract that will help your organization in the market. Ask yourself if the services and products you offer are enough for the growth of your company. If you thin not, then think about ways you can make that happen. Make sure that you evaluate what’s at stake from both the sides.

Step 3: Know your Clients

You need to know who your target clients and audience are. This way, you will know what you have to add to the contract. Keep your clients in mind while making the contract, in this way, you will understand what it is that they expect from you. Sample service contracts that are available online will be of great help to you in creating the right contract for your organization.

Step 4: Budget

It is also very important to mention the budget that goes into the contract. Do so without fail, so that the client will know how much would he/she have to spend and what would be the possible result for their income as well. Keep a record of all the financial information of the company, and also, have the financial statements ready with you, so that if the client needs proof of the transactions, you can have them ready for the client.

Step 4: Terms, Conditions, and Laws

This is one of the most important steps in creating a contract. In every contract, the terms and conditions should be mentioned without fail as these act as a list of roles and responsibilities for all the parties involved in the contract. You should also mention the state law you are following so that it is a legal document. State laws are very important to be mentioned in the contract.

Step 5: Review and Signatures

Reviewing your contract is a very important thing you need to do. Remember to always have the contract in writing, so that it is solid proof that you and the client have agreed for a few terms and conditions that everyone involved in the contract has to follow. Check and make all the necessary changes needed, so that you are sure that you have not missed adding anything in the contract that is important to be included. Once you make all the changes, make sure that you get the contract signed from all the people concerned.

Outsourcing Contract Design

Outsourcing Agreement Service Template

What is Outsourcing?

Outsourcing can be defined as the practice of using outside firms or third-party contractors as they are known, to deal with work that should usually be performed by a company. It is a concept that isn’t alien to any entrepreneur, especially for small companies since they have to routinely outsource their work processes such as payroll, accounting, distribution, and many other important tasks that are related to administrative.

In the case of large companies, however, outsourcing is most beneficial for cutting down costs. As a result, the entire business world has turned to outsource to serve other companies’ needs that are always evolving and becoming more demanding, and BPO companies have gone on to become a bankable industry, serving the economy on a global scale.

Instead of hiring employees and go through the headaches of Hiring and Recruitment for a new set of staff, a company can grow and save a lot of money when they know how to outsource properly, with the right company and work with the right people, for the right reasons. Outsourcing also offers a whole lot of other benefits for the company that uses it as a big part of their overall business strategy. It’s the kind of practice that has gained a lot of popularity since the early 2000s and by the looks of it, even amid political debates over having to outsource jobs to other countries, it’s not going anywhere just yet.

Over the past two decades, outsourcing has become hotly debated because it is understandable that people don’t like the idea of being stripped of too many opportunities that they think are rightfully theirs, and outsourcing in other people’s opinion, does just that. In the realm of most small businesses, however, outsourcing doesn’t necessarily require hiring people at the other side of the world to do some tasks and represent the company well, as stated in the employment contract of their Outsourcing firm.

Why use Outsourcing Sevice Contracts?

When businesses that aren’t as large as global brands in major industries talk about outsourcing, they usually refer to extending content work to freelance designers, writers, hiring an accounting firm to take over their bookkeeping tasks or being dependent on an agency to monitor and deploy hired help for their clients. More than the BPO (Business Process Outsourcing) hype, businesses across the globe have found such a strong ally by outsourcing their services over the years.

The threat of recession had subjected them to think twice about costs and how they can cut it to manage their operations properly and at least survive the competition if they can’t keep their place I the industry. Of course, the latter is more appealing.

Back in the early ’90s, companies, the United States economy has seen a damaging rise in labor costs, and so they have found it only right to turn to outsourcing, as it developed and went on to become not only as a great cost-cutting measure but also as a useful tool for business plans and strategies, that today, amidst debates, it’s still more than an attractive option for businesses of all shapes and sizes, across all industries. Initially, outsourcing served as a saving grace for large companies.

Recently, however, SMEs have discovered that they can manage their budget and time more efficiently and bring their control and process to a whole new level by outsourcing part or all of their business tasks. It’s quite obvious that companies will inevitably incur overhead costs in trying to meet statutory demands like legal papers, taxes, insurance, payroll, accounting expenses, health, and safety plan, making it one area where outsourcing should be a solution for its proven effectiveness. In most cases, Small and Medium businesses lack resources to address the needs of their back-office process thereby relying on the existence of outsourcing making it live up to its hype.

Outsourced Services Contract Clauses

Outsourced Service Provider Terms and Conditions

Draft Service Contract for Outsourcing

Benefits of Outsourcing Your Services:

There aren’t many businesses that quit understand the long-term benefits of outsourcing, especially the part where a company can save a lot of money. But that’s not even half of it yet because outsourcing can also give a business these things:

1. Control Overhead Costs

First of all, outsourcing your service will extend the benefits gained from its processes and economies of scale. Second, it had already been established that an outsourced company can reduce labor costs because you get to pay a lower salary to employees if the contractor is from a location or country that has lower costs from that of your country. Such is the case of call centers in Asia and the Middle East, answering calls from global companies with headquarters based in the United States. The burden of employment law gives you an advantage through saving costs for HR and payroll administration and even from lower occupancy costs which is the result of a much lower headcount.

Of course, managing labor costs isn’t the sole reason for outsourcing but it is one of the biggest factors. When you outsource, fixed costs are somehow converted into variable costs, frees the initial investment elsewhere in your company and offers a large range of expenditures in your business’ early stages. Check contract templates in Word for more. A firm also increases its value to investors since they can see that you’re capable of generating more capital directly into processes that produce so much more in revenue.

2. Allows More Focus on Core Activities

A company’s back-office tasks tend to increase when there’s also an increased period of growth. And growth in business often results in consuming financial and human resources at the expense of the actual operations that had made your business into what you enjoy and take pride in, in the first place. The core activities of a company are very important because that’s supposed to be its backbone, therefore to outsource these activities can make turn your focus into the in-house resources which makes your company profitable without having to sacrifice service or quality.

3. Hiring Experts

With the help of an outsourcing company, one buys a particular piece of many different people with different skill sets and with different levels of experience. Thus, an appropriate level of resources can be allocated to a particular task at the appropriate costs. Businesses who depend on themselves and their resources also tend to do more in marketing, research, development and expenses distribution, all of which, in one way or another, would be passed on to their customers. If you have a third-party provider, the structure of their cost and economy of scale will increase your company’s advantage in terms of being able to compete.

You also get more experts on board. Even if your team can perform at a level expected of them and maybe beyond what’s asked of their jobs, this much remains to be true: No one is perfect. With that said, they cannot do everything and oily by outsourcing certain tasks can companies allow themselves to improve their performance at a grand scale through the drawing on the core skills of professionals at specific, different fields.

4. Successful Management of Project Needs

Generally, the project needs a lot of variable resources so that they can push through and succeed. In an In-house function, a lot of problems can occur in identifying and hiring the kind of stuff that’s capable of meeting what the project demands. An outsourcing firm that has been proven in the industry will be able to provide the right resources, the skills, and flexibility that can more than accommodate what a project needs, and at the time it needs to be completed. In these cases, outsourcing can be a very cost-effective, practical solution. It would also make way for other ad hoc project tasks that are begging to be finished.

To this day, there are still companies that haven’t fully grasped the concept of outsourcing nor have they been able to explore is potential or its advantages in strategies for expenses and management of business functions, which they could use as the challenge in trying to provide the service that their clients need continues to grow. The introduction of outsourcing into a business infrastructure that’s new to it can broaden business experience and better insight while they anticipate the results that it can give in just a short time.

General FAQs

1. What is an Outsourcing Service Contract?

An outsourcing service contract is a legal agreement that takes place between a company and a service provider wherein, the service provider agrees to deliver specified services for a certain period.

2. What Should You Include in an Outsourcing Contract?

An outsourcing contract should include the following details:

  • Description of services
  • Scope of Work and Completion
  • Payment terms
  • Obligations of the Parties
  • Representation and Warranties
  • Confidentiality
  • Governing law
  • Independent contractor clause

3. Why Do You Need an Outsourcing Service Contract?

When a company decides to outsource services, it needs to make use of an outsourcing service contract to protect the interests of both the company as well as the service provider. This will help the parties avoid any misunderstandings and stay within the agreement.

4. What is the Difference Between Outsourcing and Insourcing?

The term outsourcing is adopted when a company hires another company/individual to render services that had earlier been taken care of by the company’s own employees. Insourcing is the practice of having the company’s own members perform tasks that could be managed by outside companies.

5. What are the Benefits of Outsourcing?

Some of the benefits of outsourcing are as follows:

  • Lower costs
  • Increased efficiency and flexibility
  • Increased focus on strategy
  • Access to skills or resources


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