There will always be that dreadful moment when you learn that an employee is leaving when he or she decides to hand over a resignation letter, signaling that his or her time with your company is up. Although this is not something that a lot of employers would want, sometimes it is necessary.
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However, it is important that employers know the reason why these employees are leaving. Is there a problem with the company? Did the employee face too many difficulties in his or her position? Was it for personal reasons? These questions can all be answered by conducting a proper exit interview and this article is going to teach you how to do one for your business.
Employee Exit Interview Form Template
Steps for conducting a good exit interview
If you want to know what you could have done in order to have prevented an employee from leaving, then you will need to conduct an exit interview. Really effective interviews can give you all of the valuable insight you will need, and it will show you if there are any problems in your business that you have to fix right away to retain your current staff. You may also see HR feedback templates.
As for the employees, the exit interview is their last chance to talk about what they felt about working for your company. It should be their chance to give a review of their experience, an opportunity to affirm all of the contributions that they have made for your company. You may also like HR interview forms.
If you are able to conduct an exit interview where both you and the employee are able to share knowledge with one another in a professional manner, then it will help make sure that your relationship with the employee will end on a good note. So, here are the steps that will help you conduct exit interviews that you and your company can benefit from:
1. Prepare the questions you are going to ask
While you do not want your questions to seem scripted, all of them will have to touch on a couple of key elements that will give you the information that you need. Once you have been able to come up with all of the necessary questions, you then have to make sure that you ask the same questions throughout all of the other exit interviews that you are going to conduct. This way, you can easily compare the results of every exit interview and see if there are any common responses. You may also see interview letter templates.
2. Questions that you should not ask
Since you know the questions that you should ask, you should also learn about the questions that you should not ask. You have to make sure that you avoid those questions that will prevent any harassment or discrimination cases against your company. Exit interviews should focus on the company, and the information you gather should be helpful, constructive feedback that you can use to move the company, employees, and processes forward. You may also like interview essay templates.
3. Process employee feedback
Just about every exit interview you conduct should provide you with information that can help you find ways to improve your company. If the employer allows it, then you can share all the key points of the exit interview with his or her direct supervisor or with someone of similar status in your company whenever it is relevant. You may also see interview agenda templates.
Look for patterns in the feedback from the existing employees to see if there are any issues in your company that could have led to the employee’s departure. If you want, you can write down all your notes of all the exit interviews you have conducted in a spreadsheet program such as Microsoft Excel so that you are able to go through them all and compare them to see if there are any similar responses. If you do notice that there a ton of similar comments which all state the same problem within the company, then you will have to take it to the leadership team and suggest some actions that can be taken so that you will stop losing employees.
If you would like to learn more about how to conduct an exit interview or anything related to the topic (such as how you will go about making or filling out referral forms), then all you have to do is go through any of our other available articles on our site and find the ones that contain the information that will be able to help you out.