35+ Types of Acknowledgement Letters PDF
Business owners and managers hand out or receive information on a daily basis. It can be anything from changes that need to be made to company policies and procedures to resignation letters from employees that wish to leave the company. No matter who in the company receives information, they must send out a signed document that states that they have officially acknowledged whatever information they have received.
These documents are very important because they will be filed within company records and can be used as evidence in future cases wherein they’re required. This is why one must submit an acknowledgement letter to show that he or she has officially acquired the information. So this article will focus on the different types of acknowledgement letters as well as how to write them.
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To start, a complain acknowledgement letter is what one sends to any person or employee who has filed a complaint for any particular reason. So in the event that you have to make this document, here are the steps that can help you do just that.
- Enter the name of the person who is making the complaint. Start with a proper introduction such as “Dear [Entire Name]”.
- The next step would be for you to apologize on behalf of the sender’s dissatisfaction and that you would look into the sender’s problem. This will tell the reader that you’re putting the effort into fixing whatever issue he or she might have.
- Tell the reader that you will write again once the matter has been resolved. Even if the matter hasn’t been resolved, you must still assure the reader that you will write back.
- You can tell the reader to take a look at your company’s complaint procedure so that he or she will learn how you and your company will deal with the problem.
- Tell the reader that if he or she has any questions or would like to follow up on how the problem is being resolved, he or she may contact you on your business number that should be provided within the letter.
- Lastly, provide the name of the person that’s handling the complaint, the job title of the person handling the complaint, and the name of the company.
So in the event that you’ve received any type of employee complaint, at least you now know how to create a proper complaint acknowledgement letter.
What is a resignation acknowledgement letter?
There will come a time when an employee would send a resignation letter to the company’s Human Resources department. There are a number of reasons why an employee would want to resign, but it’s the job of the employer to acknowledge and accept the employee’s decision. This is why a resignation acknowledgement letter is all that an employer needs to let the employee know that the resignation letter has been received, along with the information it contains, and has been thoroughly read and understood.
How to accept an employee’s resignation letter
In the event that an employee has decided that his or her time in a particular company has finally ended and has submitted a proper resignation letter, it’s not enough for an employer to simply hand out a letter acknowledging the employee’s resignation. There’s a proper procedure that one has to follow to ensure that the employee’s resignation is handled in a professional manner. So here are the steps that can help you do just that.
- One must develop a logical system that should be able to professionally handle employee resignation letters. In the event that an employee is going to resign, he or she would look to the employer to talk about the steps required to make the transition out of the company go as smoothly as possible. So it’s best that you provide the employee with professional advice, as well as provide a detailed outline and structure for items such as severance packages, leave notice requirements, and even the final date of employment.
- You should be able to determine when you should come up with a counter offer. There are a number of reasons as to why you should or shouldn’t consider proposing a counter offer to an employee who’s about to leave your company. If the employee does not accept your counter offer, then all you can do is state in the letter that you regret the loss as well as accept his or her decision. Then you’ll have to state the date of when you received the letter, as well as state the employee’s final day of work. Remember to retain a professional tone and wish the employee all the best in future endeavors.
- It’s important to protect any and all important and confidential business information. If the employee that’s about to leave has access to company property such as credit cards, laptops, electronic equipment, or even bank accounts, then you have to guarantee that you’re able to get all of these back. So what you’re going to have to do is ask for the property back, eliminate the employee’s access to any security cards, and change any login info so that the employee has no access to company information. You have to prioritize this as soon as you’ve received and accepted an employee’s resignation letter. In the event that the employee was made to sign a non-compete agreement form during the hiring process, then you have to ensure that you and the employee go over this upon receiving the resignation letter. This will ensure that the employee knows his or her limitations, as well as the consequences should he or she share any confidential company information or products with others.
- You have to make sure that the employee wraps up all current projects or activities before leaving your company. You can’t just have an employee leave the company if there are still company projects or deals that have to be finished. In the event that the employee cannot complete any tasks that he or she is assigned to before leaving, then make that employee create a draft report that outlines what has already been done as well as what else needs to be done. You must also instruct the employee to provide a list of all the important information that his or her replacement will require. Basically, let the employee know everything that you expect to be done before he or she may leave your company.
- Establish the date of when the employee may leave the company.Usually, Human Resources would require that the employee give at least two weeks’ notice before resigning. Depending on the employee’s workload, as well as his or her position, you may or may not extend the employee’s deadline. Remember that the higher the position of the employee, then the more responsibilities that have to be taken care of, so that it will take more time to complete everything before the employee may leave. So make sure that the employee gives you a resignation notice with an agreeable amount of time before he or she may leave your company.
- Work on looking for a replacement that can properly take over the position that needs to be filled. Once you have accepted that the employee is going to leave your company, you have to start the replacement process as soon as possible. The first thing that you can do is to go through your current staff to see if there’s anyone capable of handling the responsibilities and tasks of the employee who wishes to leave. You can even ask the resigning employee to refer someone who would make a great candidate for the position. If there’s nobody within your company that you think is qualified for the position, then you can start the hiring process wherein you will be receiving external candidates. This way, you can ensure that the hole your employee is going to make will be filled with a person that could do the job just as well.
- Conduct an exit interview. Before the employee finally leaves your company, it’s best that you get as much information regarding his or her experience working for you and your company. This way, you’ll be able to know how he or she felt, as well as any possible problems that the company has to fix in order to prevent other employees from leaving. Encourage the departing employee to be completely honest with his or he evaluation. Also, you’re going to have to listen carefully so you can identify that type of replacement you should be looking for, as well as adjust your expectations for the person who’s willing to take over the position.
Tips for writing a resignation acknowledgement letter
Let’s say that you’ve received that dreaded letter of resignation from an employee. You’re going to have to respond to this letter, and the best way to do that is by coming up with a letter of your own which states that you have acknowledged and accepted the employee’s decision to leave your company. So here are some tips that will allow you to make a professional and well-written resignation acknowledgement letter:
- Make sure to use the business letter format. The thing you have to remember is that this type of letter is one that needs to be made professionally. So if you’re going to use the business letter format, the first thing you’ll have to do is place your and the resigning employee’s contact information on the top left corner of the letter. Then, you have to make sure that you place your signature on the letter and place your name right below it.
- Show that you have accepted the employee’s resignation. While writing the body of the letter, you have to state that you have received the resignation letter as well as accepted it. You should also include the employee’s official last day of work. You have to make sure that this information is written on the letter as it is going to be documented in the employee’s records.
- Express that you understand that the employee is leaving. While it’s never a great thing to lose an employee, especially a valuable one, you have to show that you’ve accepted his or her decision to leave. So when writing the response, you have to indicate that you regret the loss, but that you also respect and understand the decision that the employee has made. If you would like, you can even go as far as provide the employee with some assistance such as assuring him or her that you’ll give a proper reference.
- Before you send the acknowledgement letter to the employee, make sure that you have a copy of the letter that you can place in the employee’s file. You have a choice of either keeping the copy in your personal employee records, or you can submit it to Human Resources so that they will be in charge of placing it in the company’s records. This information will be really helpful in the event that an employee who left wishes to come back and work for your company again. You can pull up the file, and see whether or not the employee has had previous problems that could prevent you from taking him or her back.
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What is a training acknowledgement letter?
A training acknowledgement is a document that contains information regarding all the items that are involved in a particular training session, as well as the assurance that the person or employee who has attended the training has completed all required tasks. This kind of letter is important in the event that an employer needs to know the results of the new recruits who took part in the company’s training program.
What should be included in a training completion acknowledgement letter?
This type of letter should include the following information:
- The date of when the training completion acknowledgement was made
- The name as well as other basic information of the person that was able to complete the training
- The duration of the training program
- The activities that took place during the entire training program
- The name of the company, university, or any other institution that provided the necessary training
- The date of when the training program ended
- The number of hours that was allotted for every program
- The areas of expertise that the training program focused on
What is a safety training acknowledgement letter?
Nearly every business requires that their employees and the representatives of their company attend safety training programs to ensure that these people know how to stay safe during possible dangers such as earthquakes and other disasters. With the help of safety training acknowledgement letters, those in charge of the safety training can hand out information to employers on whether an employee was able to take part in the training or not. This kind of letter should include the following:
- The different methods used during safety orientation
- The safety programs that were discussed during the different lessons and activities in the training
- The schedules of the safety activities as well as the attendance of the specific employees that took part in the safety programs
How to write a receipt acknowledgement letter
Anytime that your business receives a document such as a legal contract, policy, or purchase agreement, you should acknowledge the receipts of these documents with a letter. With this kind of letter, you can clarify the status and the progress of the paper trail. So here are the steps that should help you create a proper receipt acknowledgement letter:
- Make a company letterhead to convey a professional image. In the event that you don’t have professional stationery, then all you have to do is center the company name at the top-center of the page. Then you’re going to have to place your address, phone number, and even your web address below the company’s name in a smaller font.
- Next, you should address the letter to the proper contact person and mention anybody else who is a party to the transaction.
- You should open your letter by stating that you have acknowledged the receipt of the document. You can refer to the document by either name or title and and include the date that the letter was written. You’re going to have to be as specific as possible when it comes to this so that there will be no confusion with any other types of documents.
- You’re going to have to explain the next step in the process. In the event that the document has to be reviewed by a legal counsel before the next step is clarified, you have to include a date by which you expect the review to be complete. If the document has to be signed by a third party, you’re going to have to specify who exactly this third party is, as well as when the document should be returned.
- Encourage the recipient of the letter to contact you if he or has any questions regarding the document or the process that’s underway. It’s best that you provide the date when you can be contacted.
- Acknowledge your relationship with the recipient in a positive manner. One of the best ways to phrase this is by saying that you’re “looking forward” to continuing your “mutually beneficial” relationship well into the future.
- You have to choose a formal closing for your receipt acknowledgement letter. A good way to end this would be with “Sincerely” rather than “Best regards”. Then you’re going to have to type your full name. Then provide your signature with your full name right below it.
- Once you’re done with all this, proofread and edit the letter in the event that there are any grammar or spelling errors to ensure that it’s able to convey your best professional image.
Different types of application acknowledgement letters
- Grievance application acknowledgement letters are made by employers in the event that they receive serious complaints from any of the employees of the company. Employers write grievance application acknowledgement letters to ensure that the matter is being looked into. The letter should also state that possible resolutions can be made within a specific period of time. The type of solution will depend entirely on the result of the assessment.
- Visa application acknowledgement letters are written by immigration departments for when they have to confirm that they have received the required documents from someone who’s applying for a visa. Note that receiving a visa application acknowledgement letter does not necessarily mean that your visa has been approved. It just contains the procedures required to approve your visa, as well as the expected date of when the results of your visa application would be handed out.
- Scholarship application acknowledgement letters are written by those in charge of educational institutions for when they have to assure a student candidate that his or her documents which are required for a scholarship grant have been received. It doesn’t just have to be made by an educational institution. This type of letter can also be created and sent by government sectors that are related to educational programs, and even nonprofit organizations and individuals who would contribute to a student’s further studies.
What is an acknowledgment of policy receipt?
This is a type of document that allows you to ensure that your employees are informed about any new policies or procedures that your business will be implementing. The point of this document is to hand it over to an employee if new policies and procedures have to be implemented, or in the event that current company policies and procedures have to be changed.
This type of receipt is supplied during informal company meetings or during in-house training session manual rollouts. At the end of these meetings, this policy receipt is to be filled out under the guidance and supervision of the Human Resources staff. During these meetings, you must give your employees the opportunity to speak up regarding any new policies and procedures. By giving them a chance to express their concerns, you’ll be able to address the concerns that are shared by those who participated in the meeting.
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Writing a policies and procedures manual
Say that you’ve already had the meeting regarding the different company policies and procedures. Your employees are going to need something to help them gain immediate access to this kind of information, so the best way to do that is by providing them with a manual. The manual will ensure that the employees are well-informed as well as ensure that they stick to all of the policies and procedures of the company. So here are the steps that should help you create a proper employee policies and procedures manual:
- The first step would be for you to create a list of all the different tasks that each department in your organization is responsible for completing. You have the choice to either assign all of these tasks to one person, or you can assign them to different members of every department. If the responsibility lies on one person to handle all of these tasks, then it’s best that this person has the support of the department heads.
- After you have figured out what each department is responsible for, you have to write the job descriptions of the people in their respective departments.
- If you already have an outline regarding what each employee is responsible for, the next thing to do is for you to write down the step-by-step instructions on how your employees should complete them.
- Take a look into the employee’s monthly and annual tasks. It’s important to outline both the daily activities of the employee and large scale projects that do not happen often.
- The manual should have useful information that your employees can use. Whether your employees are new recruits or old veterans, having the manual will help these people better understand where things are supposed to be as well as help them feel more at home.
If you would like to learn more about acknowledgement letters, or if you would like to create one for yourself, then you can check out our other available articles that can give you the information you need, as well as the acknowledgement letter templates that can help you.