Employers need to make sure that their employees understand what their jobs are and how they should do them to ensure the operations of their company run as smoothly as possible. So, what better way to make sure that by conducting an employee training program?
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Restaurant Staff Training Plan Template
However, you cannot just start up a training program unless there is some serious planning beforehand. If you do not plan out how your training program is going to go, then participants will not be able to learn what they need to learn and the needs of the company will not be met. So, this article is going to focus on how you are going to create an efficient staff corporate training plan for your business.
Training Plan Template
How to create an effective staff training plan
Every company understands the benefits of having a training program. They need to have a sample training plan to know what it is that needs to be done so that their staff are able to do their jobs in a way that guarantees success. By teaching these people what they need to learn, it could help them improve their performance and productivity. In a nutshell, training programs are some of the best ways for businesses to achieve success. So, if you want to know how to create an effective training program outline, then be sure to follow these steps:
1. Perform a training needs assessment
You do not just create a training program without even knowing why you need one in the first place. Everything needs to be thoroughly assessed to determine whether or not a training plan needs to be made. The basic training needs assessment is a four-step process. Those steps are:
- Identify the clear business goals that the training plan would support. You cannot come up with any kind of training plan if you do not even know why you are making it, or if it does not directly support your business goals. If you are going to think about business smart goals, then these would be things like increasing your company’s revenue and efficiency, decreasing cost and waste, figuring ways of improving the production process, or supporting a new product or service that your business has come up with. These goals are what you need to achieve, so you have to make sure that your training plan is one that consists of contents that can help you do this. You may also see plan templates in excel.
- Determine the tasks that your staff will need to perform. Now that you have already established the goals of your small business, the next step in planning out your training program is to ask yourself what your staff needs to do to be able to meet the goals of your business. During this phase, you will be able to see what it is your staff can do now, and what it is they should be able to do later on. So, let us say that your company excels in a particular service that customers are pining over daily. Thus, you have to teach your staff about what this particular service is and how the service should be done to ensure customer satisfaction.
- Determine the training activities that will help the trainees learn to perform their tasks. You have already been able to identify what your staff needs to do, so what you have to do now is to identify the kind of training activities you should come up with to help them learn how to perform their tasks. The kind of activities that you should include in the training plan should be ones that would meet your company’s objectives. For example, if your company is the type that focuses on sales and you are trying to train fresh recruits in the sales department, then you have to focus on activities that will help these people understand how to make customers want to buy from them. You may also like Plan Templates.
- Determine the characteristics of your staff that will help make the training more effective. You need to able to do this so that you can figure out the kind of training method that will help them get the most out of the training program. There are a lot of things that you have to consider such as if these people are either more comfortable being trained through the use of a computer or by an instructor, if they like being guided or if they want to learn at their own pace, if they learn better by reading or listening and so much more. While there are a lot of things to consider when training employees, you have to find the common ground that will help them to learn in the most efficient way possible. This is so that you can develop a training plan that suits the participants and ensures that all of them are able to learn what it is they need to do for your business. You may also see sample plans.
2. Develop the learning objectives
While coming up with a training plan, you need to create a list of objectives. Learning objectives should be a list of things that you must be able to do once the training is complete. After you have been able to come up with all of the learning objectives of the training, you should then come up with content that will help your staff achieve these objectives. In addition, any quizzes, tests, activities, projects, and case studies performed during the training to evaluate an employee’s performance must be directly related to how the employee will be able to meet these objectives. And, finally, an observation that is done on those who have participated to evaluate the effectiveness of the training program must also be in line with the objectives.
3. Design the training materials
When you are deciding on the kind of training materials that are best for your training plan, here is a list of things that you should keep in mind:
- Always focus on the learning needs of the people participating in the training, and not on what kind of training will make it easy for them and their trainers You may also like marketing plan templates.
- Remember that it is always important that you think about the development of the training rather than just its completion
- Only create training content and assessment free plans that directly relate to the objectives of the training program
- Whenever it is possible, you should put the employees in control of the learning process instead of their trainers
- Make sure that there are plenty of opportunities for employee feedback during the training
- If you want to make your training materials easy for your employees to understand, break it down into small bits
- Your training materials need to be properly organized and in a chronological manner
- Try to appeal to the senses of your employees—sight, hearing, touch, smell, and taste, whenever any of them is appropriate for the job. You may also see business plan templates.
4. Develop your training materials
Now that you have come up with the training materials you need for your training plan template, you then have to start developing them. There are a ton of different tools that you can use to help you develop these training materials. Here are some of the options:
- You can make use of Office programs such as Microsoft Excel or Word to create handouts for your staff, and they can also be used to create outlines and notes for the instructor of any instructor-led components
- Materials for hands-on elements and/or role-playing elements of the training
- PowerPoint presentations (You just have to be very careful that your PowerPoint is not just one that contains slide after slide of bullet points that your participants will not be able to learn much from.)
- Computer generated graphics, flip charts, and transparencies that will help you provide a visual presentation outline for your employees
5. Implement the training
- The is the part of the training plan wherein you will have to inform your staff that they will be required to participate in the training program. You have to give them a lot of time in advance so that they work the training program into their schedules, and so that they can finish all of the work or important personal business that they have ahead of time so that they make all of the necessary pre-training preparations.
- One thing that you have to keep in mind is that a learning management system can play a big role in helping you with this step. You can make use of software to help you assign, deliver, and create training reports. With the help of the learning management system, it makes things so much easier for your employees by simply allowing them to log in and see the list of training sessions that all of them have been assigned. Learning management systems even include notifications or alerts which send emails to your staff whenever there are new assignments or if they have an upcoming due date for a particular task. Basically, a learning management system is one of the best things that could possibly help you with the training program by making sure that employees keep track of what they should be doing.
- There are also a ton of things that you should do to prepare for the training program such as informing the supervisors of those that are participating, reserve the rooms that are needed to hold the training, buying the necessary materials, working through any scheduling or traveling logistics, and even thinking about and purchasing the food and drinks that both the trainers and the employees would like. Be sure that you do all of this in advance to ensure that the training goes as smoothly as possible. You may also like staffing plan template.
- If your training includes an on-the-job skills-based component, make sure you know exactly what the employees must do to demonstrate competence. You have to define this in advance while you are creating your learning objective, and you have to make sure that they are clear enough for your employees to understand without any room for interpretation or confusion. You may also like sample staffing plans.
6. Evaluate the training
If you think that once you are done with the training that it is all over, then you are sadly mistaken. You cannot expect that your staff has learned everything that needs to be done and will work efficiently just because they participated in the training. You need to evaluate their performance to see just how effective the training was. You may also like training action plan templates.
There are four levels that will help you see if your staff was able to benefit from the training. These four levels are the following:
- Employee’s reaction to the training. Do you think that they enjoyed or at least liked the training? Did they feel like they learned anything? You can find out by asking them about their opinions of the training or by handing them training surveys. If you are going to make them answer a survey, then it is best that you give them an option to be anonymous so that they can be more honest with their evaluation.
- Employee’s actual learning. Assessment during the training should evaluate the employee’s actual learning of the objectives. This can be anything from simple tests to job simulations.
- Employee’s post-training job behavior. Are the workers taking the new knowledge, skills, or attitudes from training and applying them to work where it counts? The way to determine this is by having those in upper management or direct supervisors observe the staff who have participated in the training.
- Quantifiable business results. You need to be able to see if the training resulted in reaching the desired business goals.
If you would like to learn more about how you can create a staff training plan for your business or anything similar related to this particular topic, then all you have to do is go through any of the available articles on our site until you are able to find the information that you need.