Sales Product/Service Evaluation Post-Closing

Please take a few minutes to provide a thoughtful evaluation. For each of the following criteria, please rate the performance on a scale of 1 to 5 using the rating scale provided below, with 1 being "Unsatisfactory" and 5 being "Excellent."

Employee Information

Name:	[Employee’s Name]
Employee ID:	[000-000-000]
Department:	[Sales]

Evaluator Information

Evaluator’s Name:	[Evaluator’s Name]
Evaluation Period:	[Month - Month Year]
Date of Evaluation:	[Month Day, Year]

Rating Scale

Rating	Meaning	Details
1	Unsatisfactory	The employee's performance fell significantly below expectations, leading to a dissatisfactory outcome.
2	Below Expectations	The employee's performance was below the expected level, causing some delays in post-closing communication.
3	Satisfactory	The employee's performance met basic expectations, ensuring reasonable and timely communication post-closing.
4	Above Expectations	The employee's performance exceeded expectations, contributing to a prompt and efficient post-closing process.
5	Excellent	The employee's performance was outstanding, providing near-instantaneous and highly efficient communication post-closing.

Evaluation Criteria

Metric	Score	Comment
Response Time	4	Prompt but can be improved.
Customer Satisfaction Survey
Issue Resolution Effectiveness
Understanding of Product/Service
Upselling/Cross-selling Skills
Email Communication
Phone Communication

Overall Comments

Confirmation and Signature

By signing below, I, [Evaluator's Name], confirm that I have thoroughly assessed the employee's performance based on the established rating scale and criteria outlined herein. I affirm that my evaluations are fair, unbiased, and reflective of the employee's demonstrated abilities and contributions.

[Signature]

Date: [Month Day, Year]

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