This outline provides a framework for establishing a Sales Testimonial Collection Program at [Your Company Name]. It ensures a systematic approach to gathering and leveraging customer testimonials to support sales and marketing efforts, ultimately enhancing the company's reputation and customer trust.
Purpose of the Testimonial Collection Program
Overview of [Your Company Name] and its products/services
Objectives of the program
Key Performance Indicators (KPIs) metrics
Identification of Target Customer Segments
Testimonial Collection Channels
Timeline and Milestones
Testimonial Verification Process
Incentive Structure
Delivery of Incentives
Content Themes
Media Formats
Consent and Release Forms
Privacy Regulations
Testimonial Effectiveness Analysis
Customer Feedback on the Testimonial Process
Program Summary
Next Steps
Templates
Templates