RETURN WARRANTY
Date: [DATE]
Company Name: [YOUR COMPANY NAME]
Department: [YOUR DEPARTMENT]
I. Introduction
At [YOUR COMPANY NAME], we are committed to providing our customers with high-quality, reliable products. The following document sets forth the terms and conditions of our product warranty for electronic devices. This warranty is provided to original end-user purchasers, covering defects in materials or workmanship. For any questions or concerns about this warranty, please do not hesitate to reach out to us at [YOUR COMPANY EMAIL] or [YOUR COMPANY NUMBER].
II. Coverage Period
This warranty lasts for a period of one year from the date of original purchase of new product and ninety (90) days for any refurbished products. Proof of purchase is a prerequisite to claim warranty services. The warranty period is non-transferable to a subsequent purchaser and commences on the original date of retail purchase.
III. Coverage Details
Defects in materials or workmanship: Our warranty covers any defects in materials or workmanship under normal use during the warranty period.
Malfunctions and failures: We offer warranty services on various malfunctions and failures including hardware malfunctions and software failures.
IV. Limitation of Liability
To the extent permitted by law, [YOUR COMPANY NAME] will not be liable for any incidental, indirect, special or consequential damages resulting from the use or inability to use the product. Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so the aforementioned limitation or exclusion may not apply to you.
V. Claim Process
To make a warranty claim, you must contact our Customer Service Team at [YOUR COMPANY NUMBER] in the first instance. Our representative will then provide you with appropriate instructions for returning the product.
VI. Owner’s Responsibilities
The owner is responsible for the costs associated with the removal, reinstallation and shipping of the product for warranty service.
The owner must use each product as per user guidelines and any misuse or damages caused to the product will void the warranty.
VII. Transferability
This warranty, as provided, solely holds its validity for the original buyer who made the purchase of the product. Therefore, this warranty's validity does not extend or can be transferred to any subsequent owners who may come into possession of the product after the product's initial purchase or any third parties not involved with the original transaction.
VIII. Governing Law
This Warranty will be governed by and construed under the laws of [YOUR STATE] without regard to its conflict of law provisions.
IX. Dispute Resolution
Any dispute arising out of or in connection with this warranty will be referred to and finally resolved by arbitration. The arbitration will be governed by the laws of your country.
X. Miscellaneous Terms
In the event that any provision of this warranty is held to be invalid or unenforceable, such provision will be severed, and the remaining provisions will be enforced.
In order to provide better service, [YOUR COMPANY NAME] may modify this Warranty at any time. The warranty in effect on the date of purchase will apply.
XI. Conclusion
We at [YOUR COMPANY NAME] strive to ensure the satisfaction of our customers with our products and services. This warranty reflects our commitment to standing behind the quality of our electronic devices. Should you encounter any issues covered by this warranty, please don't hesitate to reach out to our dedicated Customer Service Team for assistance.
Thank you for choosing [YOUR COMPANY NAME]. We appreciate your trust in our products and look forward to serving you now and in the future.
Sincerely,
[YOUR NAME]
[YOUR TITLE]
[YOUR COMPANY NAME]
[YOUR DEPARTMENT]
[YOUR COMPANY NUMBER]
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