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Administrative workers provide support to their teams, making them particularly important in helping a business run smoothly. Even though undergraduate degrees are not required for many administrative roles, many employers prefer those who have graduated. Administrators are responsible for multiple jobs such as answering incoming calls, appointment management and scheduling, data entry, and general office management so it is important for employers to be succinct about what they expect from their administrators. To help you define the job better, our website offers Administrative Job Description Templates that will guide you through your hiring process, so sign up and download the template now.
Administrative roles help support individual employees, teams, or companies. They have a multitude of work that helps the business run smoothly. While a bachelor’s degree is not always necessary, it is imperative that your
company is specific about the administrator’s job description to enumerate and limit responsibilities in the workplace. Here are some things you should remember when writing your job description:
The positions details section of your job description document includes the general information about the job including working title, pay range, exemption status, department name, job description summary, and comparable positions.
The job duties description is the most important part of the document. It should convey the scope of work level or responsibility, and even the complexity of the job in itself. It is important that this section is accurate, concise, and that it describes in detail the duties and responsibilities expected of the potential employee.
The performance standards section defines the expectations of the job and depicts the knowledge, skills, and abilities that are necessary to be successful. It will also provide a basis for measuring performance to better asses the capabilities of the interviewees.
Job factors indicate the level of knowledge and skills that are required to function in the job. This includes the education or experience required, supervision received, and analytical skills and abilities that the employers feel the candidate must possess.
An administrative officer needs to have extensive software skills, research abilities, and communication skills to do the job properly.
Some of the duties of administrative officers include answering calls, taking messages, and re-directing calls when necessary; taking minutes during corporate meetings, general office management, arranging internal and external company events, and providing support to senior management.
Administrative officers are should be able to use a variety of office software such as the Microsoft Office Suite, iWork, or Libre Office. They also need to have organizational abilities and time management skills to perform their job properly.
A job description is a document that a company uses to describe the skills and competencies necessary to perform a role, where the job fits in the company hierarchy and can be used as a basis for employment contracts and salaries. It may also be used as a performance management tool to keep employees accountable for their responsibilities.
A job description is important it not only helps companies streamline the application process, it also helps applicants determine whether or not the job is within their skill set, or if it is something that they actually want to do.