What Is a Desk Receptionist Job Description?
A desk receptionist job description is a document that recruiters write in order to hire people for the said position. It outlines the duties and responsibilities of the position as well as the nature of the job itself.
How to Write a Desk Receptionist Job Description
The U.S. Bureau of Labor Statistics said that as of 2018, there are 1,101,500 receptionists in the country. This front office job never goes out of style considering the number of businesses that come into life each year. If you want to get the best receptionist for your company, you need to write a job description as part of your recruitment process.
Read our tips below in writing a desk receptionist job description.
1. Start with a Summary
Your job description should begin with a summary of the job. Give an overview of the job in just two sentences. State what it does and the kind of receptionist you're looking for. Companies can hire a hair salon receptionist, medical office receptionist, or any other receptionist depending on the nature of the business.
2. Explain the Duties
Since being a receptionist is an office job, you have to list its duties and responsibilities. This can include what he has to do and how far he can go for this job.
3. State What is Needed
Enumerate the skills and qualifications a person must have to get through the application process. Skills can include communication and organizing while qualifications are mostly about the educational background.
4. Prompt an Action
Encourage the applicants to send their cover letters together with their resumes, especially if it's an urgent hiring. Put your contact information, so anyone can reach you in case of inquiries.
What other essential information can you include in your job description?
You can include who the employee should report to and the salary range in the job description. This document becomes effective when the candidate knows if he's qualified for the job. Make sure to write more details in the skills and qualifications section of the job description.
How much does a receptionist earn?
Receptionists earn $30,050 per year according to the US Bureau of Labor Statistics.
What skills should a receptionist have?
A receptionist should have these following skills:
1. Communication (written and verbal)
2. Organization and multitasking
3. Keen attention to detail
5. Ability to work under pressure
6. Basic numeracy and computer skills
Where can you find receptionists?
Receptionists are mostly found in nearly every industry such as hotels, medical offices, corporations, and even small businesses.
What does a receptionist do?
A receptionist does more than a handful of tasks. He answers calls and inquiries of the customers. He also organizes the files and records in the office. Aside from that, he needs to greet people coming in and out of the office. Sorting out mails is part of his task too. A receptionist also schedules the appointments of the clients of his boss.