How to Write a Front Desk Job Description
A job description is a summary of the required qualifications and responsibilities for a specific position. To hire a medical receptionist, office front desk officer, or other positions of the same nature, you need to write an engaging and inclusive job description. We have some useful tips you can refer to to complete this task.
1. Provide a Job Overview
Write a comprehensive job overview in one to four sentences. It should include the accurate job title, description of the position's primary required skills and competencies, main responsibilities, and the position's impact on the company.
2. Avoid Over-the-Top Descriptions
Avoid using descriptions such as “best of the best,” “rockstars,” or “world-class,” as it can intimidate some candidates. According to the National Center for Women & Information Technology, candidates who have been taught not to talk about their achievements are turned off by job ads with these superlatives since they are not used to categorizing themselves into a single set of abilities.
3. What's In It for Them?
Aside from stating what the company needs, emphasize what benefits the candidate gets from sending their resumes. Link the description of the role's responsibilities to individual growth and development. Aside from the benefits, perks, and workplace bonuses, it is best to highlight the working environment and culture, i.e., incorporating diversity and inclusion.
4. Include an Effective Call to Action
Creating a sense of urgency to fill the vacancy can be easily communicated through an effective call to action. You should encourage the candidate to submit a job application by stating how the company can help with skill development and connecting with industry stakeholders.
What are the responsibilities of a front desk receptionist?
Here are some of a front desk receptionist's responsibilities:
1. Receive and assist visitors
2. Answering and forward incoming phone calls
3. Screen and set schedules
4. Receive and sort daily mails
Why are job descriptions important?
Job descriptions provide interested candidates the required qualifications for certain job positions. They help the company streamline the selection process and ensure that qualified candidates apply for the job. Plus, they provide a clear overview of the role's obligations, which helps set the tone of the employment.
What skills should a front desk receptionist possess?
The following are the necessary required skills to be a front desk receptionist:
1. Excellent written and verbal communication skills
2. Active listening skills
3. Great customer service skills
4. Problem-solving skills
5. Accuracy and attention to detail
6. Required software proficiency
7. Adaptable and multitasking abilities
What are the available formats for front desk templates in template.net?
The website's front desk templates come in various file formats, including Microsoft Word, Apple Pages, and Google Docs.