Build good relationships with your customers and develop their trust with your company. Offer security and good quality products and services with these high-quality Guarantee Templates. 100% customizable, printable, and highly editable in Apple Pages; these files are perfect for preparing detailed formal documents such as subordination agreements, prior secure party notices, demand letter on the guarantor, guarantee agreements, and many more. Craft one easily and in no time with these downloadable premium Guarantee Templates in Apple Pages to better suit their business specifications.
How to Create Guarantees in Apple Pages?
A guarantee is a promise to take responsibility to perform and complete an agreement — an assurance to achieve a condition.
1. Identify the Type of Guarantee You will Use
In business, there are different types of guarantees. The personal guarantee, validity guarantee, warranties, and bonds. A personal guarantee gives liability to loan balances, default interest, lender's legal fees, and other costs. Validity guarantees to make you liable to remit any payments you receive to a company, but unlike personal guarantees, you need not tie your personal assets to the transaction. Warranties assure your customers a good quality product for purchase, while bonds act as a simple contract that completes work or serves as collateral for goods to be delivered.
2. Check the Length of Your Guarantee
Guarantees have a specific amount of time to complete a task or a condition. Ten days are considered to be the shortest period, but the common span is 30, 60, or 90 days or a year. The longer your time takes, the stronger your guarantee becomes. However, mind that a lifetime guarantee is not always the best idea. Chances are, your customers will return your products if they happen to be in a financial crisis. Thus, it is recommended to have a year or less for your guarantees.
3. Provide Your Terms and Condition
Provide appropriate terms and conditions for your guarantee and be sure to communicate them well to your customers. Depending on your company's policies and preferences, you may indicate that products for return must be in their "new" condition for you to return their money. Otherwise, you will return lesser than the original price. However, if you don't place any conditions for return, you can place a seal on your items to certify the validity of the return of your products.
4. Indicate the Coverage of Your Guarantee
State what you are trying to guarantee to your customers and indicate your coverage. Does your guarantee cover any shipping and handling fees? Alternatively, does it only includes the product payment itself? Make sure your coverage is clearly stated to avoid traces of risk for both of you and your customers. Determine the reason why people purchase or avoid your product and create a guarantee that covers that situation.
5. State When Your Guarantee Activates
State it in your agreement when your guarantee activates. Usually, a product's guarantee begins as soon as your customer purchases the product or takes ownership of a property. Be clear to your customers when your company can process their money-back in case things don't go well with your delivery. It is best to highlight this area in your agreement for your customers to notice it quickly.
6. Consider Actions for Dissatisfied Customers
Whatever business you are handling, it is inevitable to have dissatisfied customers. But according to statistics, 70% of unhappy customers are still will to do business with the same company if their problems are adequately resolved. So, what should you do in case you happen to have one angry customer? Apologize to your customer and find solutions that can solve your customer's problem without risking your company's name and the welfare of your customer.