How To Create A Medical Flowchart In Word
Flowcharts are used to have a clear and visual presentation of the flow of services, people, and information within a hospital. It helps the patients identify who should they see, where should they go, and what should they do. On the other hand, it helps staff understand what their roles are within the hospital to work towards a common goal and create customer satisfaction. As the person who is tasked to manage the hospital, a flowchart lets you identify the keys for improving the patient registration process and integrating automation, as well as with the other process.
For instance, if you're looking to improve the medical billing process or patient complaint process, your flowchart will serve as your guide to help you analyze which of the steps you need to improve, change, or eliminate. Flowcharts in healthcare are crucial as this ensures that the healthcare system is working at its highest peak. Follow these steps to help you create the best medical flowchart for your hospital.
1. Identify the Tasks
List down all the steps that the person needs to go through for that process chronologically. Get in the shoes of the individuals who will use the process to know what's the easiest and less hassle way to do the procedure. Ask yourself questions like, "What should happen in the process?" or "What would happen next after the step?" or "Are approvals required to proceed to the next step?". Also, talk to the department under that process for opinions.
2. Map your Flowchart
Using Microsoft Word, map your flowchart according to the steps of the process you've identified in the previous step. Your starting point should be at the top, while the endpoint is at the bottom. You can map it vertically, horizontally, or both.
3. Be Precise and Concise
A chart contains short descriptions only. You're not creating a document, so don't write in full sentences. Take a clinic flowchart as an example. Here, you use short and understandable descriptions like patient identification and appointment scheduling.
4. Make it Simple
A basic chart is enough for a medical facility. Designs for a flowchart is optional. Remember, what's important here is the content. It's for people to understand the flow of a particular procedure. Use arrows to make it easy for the staff or patients to identify the flow of the process. Avoid using too many colors. Pastel colors are an excellent choice as it doesn't look sore to the eyes. Ensure that the background and text are balanced. Keep in mind that the text should be darker in color compared to the background.
5. Go over the Process
After you've completed your simple chart, return to step one, and proofread each step. Analyze if the sequence are presented correctly. Ask yourself, "Do you need to add more step" or "Is this presented in the best possible way?" Go over each data and see if there are misspelled words. Also, have it checked by the department who knows the process very well. Make sure there are no more mistakes before you print or publish the flowchart.