Answering a business phone call is an essential job because it can help you gain or lose clients or business partners depending on your employees’ approach. It’s important that everyone is aware of the correct way to handle a phone call and observe the proper etiquette in doing so. Make known to your employees the correct procedures in answering phone calls with our Telephone Answering Procedures template. Maintain the positive image of your company when someone is calling. Just add, edit, replace, or modify its content. Learn to answer the phone professionally by downloading our useful template now!