Make up for a huge blunder caused by different departments miscommunicating within your company that caused sending a wrong invoice amount by sending an apology letter. And nothing says absolutely sorry than our You Are Absolutely Right – You Owe Us Nothing template. Send out a sincere apology for mistakes and take responsibility for them through a direct course of action. Freely edit any part to further appease the customer and assure them of the incident not happening again in the near future. Make the right decision of taking the proper course of action when dealing with internal mistakes. Download now to start using this template.