Marketing Feedback Collection Survey

Marketing Feedback Collection Survey

Please rate your experience with [Your Company Name]'s products/services and provide any suggestions for improvement. Your feedback is valuable and will help us enhance our offerings to better meet your needs.

Personal Information (Optional)

Name:

Email:

Phone:

Product/Service Experience

Please rate your experience with [Your Company Name]'s products/services on a scale of 1 to 5, where 1 is "Very Dissatisfied" and 5 is "Very Satisfied."

ASPECT

1

2

3

4

5

Overall Satisfaction

Quality of Product/Service

Ease of Use

Reliability

Customer Support

Product/Service Improvement

Please share any specific suggestions or comments on how we can improve our products/services

Enhance product tutorials for easier setup. Provide more frequent software updates and expand customer support hours for better accessibility and problem resolution.

Communication

How would you rate our communication with you regarding updates, promotions, and relevant information?

  • Excellent

  • Good

  • Average

  • Below Average

  • Poor

Website/Platform Experience

If you used our website or platform, please rate your experience.

ASPECT

1

2

3

4

5

User-Friendly

Navigation

Speed

Customer Support

Please rate your experience with our customer support team.

ASPECT

1

2

3

4

5

Response Time

Knowledge and Helpfulness

Resolution of Issues

Additional Comments

Is there anything else you'd like to share with us? Any compliments, concerns, or suggestions?


Likelihood to Recommend

On a scale of 1 (not likely) to 10 (extremely likely), how likely are you to recommend [Your Company Name] to a friend or colleague?

  • 1

  • 2

  • 3

  • 4

  • 5

  • 6

  • 7

  • 8

  • 9

  • 10

Thank you for your valuable feedback!

Your input helps us improve and serve you better.


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