Email Marketing Subscriber Feedback Questionnaire

Email Marketing Subscriber Feedback Questionnaire

1. Introduction

Dear Subscriber,

We value your feedback as it helps us improve our email marketing efforts to better serve your needs. This questionnaire is designed to gather your insights and opinions on our email communications. Your participation will only take a few minutes, and your responses will remain confidential.

Thank you for helping us enhance your email experience with [Your Company Name].

2. Demographic Information

Please provide us with some basic demographic information:

Name (optional):

[Your Name]

Age:

Gender:

Location (City, State, Country):

Occupation:

3. Email Subscription Details

We want to understand your email subscription experience:

  • How long have you been subscribed to our emails?

  • Less than 6 months

  • 6 months to 1 year

  • 1-2 years

  • More than 2 years

  • How frequently do you receive emails from us?

  • Daily

  • Weekly

  • Monthly

  • Rarely

4. Content and Relevance

Tell us about the relevance of our email content:

  • On a scale of 1 to 5, how relevant do you find our email content?

  • 1 (Not relevant at all)

  • 2

  • 3

  • 4

  • 5 (Extremely relevant)

  • What type of content would you like to see more of in our emails?


  • Have you ever considered unsubscribing from our emails? If yes, what would have prompted you to do so?


5. Email Frequency

Share your thoughts on our email frequency:

  • Do you feel that you receive emails from us too often, too rarely, or just the right amount?

  • Too often

  • Just the right amount

  • Too rarely

  • Would you prefer to receive emails from us on specific days or times?

6. Design and Format

Provide feedback on the design and format of our emails:

  • How would you rate the overall design and layout of our emails?

  • Excellent

  • Good

  • Fair

  • Poor

  • Do you have any suggestions for improving the visual appeal of our emails?

7. Subject Lines and Personalization

Tell us about our email subject lines and personalization:

  • Do our email subject lines grab your attention?

  • Yes

  • No

  • How important is personalization in the emails you receive from us?

9. Call-to-Action (CTA) Effectiveness

Evaluate the effectiveness of our email CTAs:

  • Do our email CTAs (e.g., "Shop Now," "Learn More") compel you to take action?

  • Yes

  • No

  • Are there any changes you'd like to see in our CTAs?

9.Unsubscribe Experience

If you've ever unsubscribed from our emails, please provide feedback:

  • If you've ever unsubscribed from our emails, what was the reason?

  • Were you satisfied with the unsubscribe process and options?

10. Additional Comments

  • Is there anything else you'd like to share about your experience with our email marketing?

11. Future Preferences

Share your communication preferences:

  • How would you like to receive information from us in the future? (e.g., email, SMS, social media)

  • Are there any other communication channels you prefer for updates and promotions?

12. Conclusion

Thank you for taking the time to complete our Email Marketing Subscriber Feedback Questionnaire. Your feedback is invaluable in helping us improve our email communications. We appreciate your continued support of [Your Company Name].

Please submit your responses, and if you have any further comments or questions, feel free to reach out to us at [Your Company Email].

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