Sales Feedback Resolution Form
Customer Information
Customer Name: | [Your Name] |
Contact Number: | |
Email Address: | |
Account/Order Number: | |
Feedback Details
Date & Time Of Feedback: | [2050-11-08, 10:30 AM] |
Nature Of Feedback: | |
Description Of Feedback
Please provide a detailed description of the feedback, including the specific issue or suggestion
Resolution Steps Taken
Date & Time of Resolution: | [2050-11-10, 2:00 PM] |
Resolution Status: | |
Description of Resolution:
Record the steps taken to address the feedback
Feedback Analysis
Root Cause Analysis: Identify the root causes or factors contributing to the feedback
Follow-Up Actions
Follow-Up Required?
Description of Follow-Up Actions
Specify any additional actions or investigations required
Customer Satisfaction Rating
On a scale of 1 to 5, how satisfied are you with the resolution?
Additional Comments
Signatures
Customer:
Sales Representative:
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