Sales Service Quality Questionnaire
Thank you for choosing [Your Company Name] for your recent purchase. We value your feedback and are committed to providing you with the best service possible. Please take a few minutes to complete this questionnaire to help us improve our service quality.
Name (Optional): | |
Contact Information: | |
Product/Service Availed: | |
Purchase Date: | |
Instructions: Please rate the following aspects of our service on a scale of 1 to 5, with 1 being "Very Dissatisfied" and 5 being "Very Satisfied."
ASPECT | 1 | 2 | 3 | 4 | 5 |
|---|
Responsiveness to inquiries. | | | | | |
Politeness and professionalism of our staff. | | | | | |
Quality and performance of the product/service. | | | | | |
Meets your expectations. | | | | | |
Timeliness of delivery or service installation. | | | | | |
Can easily contact support services after sale. | | | | | |
How effectively did we resolve any issues or concerns you had? | | | | | |
General Feedback
QUESTIONS | ANSWERS |
|---|
What did you like most about our service or product? | |
What areas do you think we need to improve on? | |
Would you recommend our company to others? | |
Thank you for taking the time to complete this questionnaire. Your feedback is invaluable to us and will help us continue to improve our services. If you have any further comments or concerns, please feel free to contact our Customer Service team at [Your Company Email] or [Your Company Number].
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