Salon Administrative
Assistant Job Description
Job Summary
We are seeking an organized and dedicated Salon Administrative Assistant to support the day-to-day administrative functions of our salon. The successful candidate will play a crucial role in maintaining the smooth operation of our salon by handling client scheduling, managing communications, and supporting the salon management team.
Key Responsibilities
Client Interaction: Manage the reception area, greet and assist clients upon entry, and ensure a warm, welcoming environment. Handle client bookings, confirmations, and follow-ups using our salon management software.
Administrative Support: Perform clerical duties including answering phones, responding to emails, and maintaining client records. Assist with inventory management by tracking stock levels and placing orders for salon supplies as needed.
Financial Assistance: Support the Manager with basic bookkeeping tasks such as handling cash transactions, preparing bank deposits, and generating billing statements for salon services.
Marketing Support: Assist in the implementation of marketing and advertising campaigns. Prepare promotional materials and coordinate mailings or distribution. Update social media platforms with salon news and promotions.
Facility Management: Ensure the salon environment is clean, organized, and adheres to health and safety regulations. Coordinate maintenance issues and schedule repairs as necessary.
Qualifications
Experience in an administrative role, preferably within a salon, spa, or similar customer service-oriented environment.
Excellent communication and interpersonal skills, with the ability to interact effectively with clients and staff.
High proficiency in using computers, including salon management software, MS Office, and social media platforms.
Strong organizational skills, with the ability to multitask and manage time efficiently.
Educational Requirements
High school diploma or equivalent; further education in Business Administration, Communication, or related field is preferred.
Work Environment
Office environment within a bustling salon setting.
Requires flexibility to work in shifts, including evenings and weekends.
May involve some physical activities such as lifting supplies and standing for extended periods during busy times.
Career Development
Opportunities for advancement to roles with more responsibility within our salon, such as Salon Manager or Marketing Coordinator.
Access to ongoing training and professional development to enhance administrative and customer service skills.
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