Salon Administrative
Assistant Job Description

Job Summary

We are seeking an organized and dedicated Salon Administrative Assistant to support the day-to-day administrative functions of our salon. The successful candidate will play a crucial role in maintaining the smooth operation of our salon by handling client scheduling, managing communications, and supporting the salon management team.

Key Responsibilities

• Client Interaction: Manage the reception area, greet and assist clients upon entry, and ensure a warm, welcoming environment. Handle client bookings, confirmations, and follow-ups using our salon management software.
  

• Administrative Support: Perform clerical duties including answering phones, responding to emails, and maintaining client records. Assist with inventory management by tracking stock levels and placing orders for salon supplies as needed.
  

• Financial Assistance: Support the Manager with basic bookkeeping tasks such as handling cash transactions, preparing bank deposits, and generating billing statements for salon services.
  

• Marketing Support: Assist in the implementation of marketing and advertising campaigns. Prepare promotional materials and coordinate mailings or distribution. Update social media platforms with salon news and promotions.
  

• Facility Management: Ensure the salon environment is clean, organized, and adheres to health and safety regulations. Coordinate maintenance issues and schedule repairs as necessary.
  

Qualifications

• Experience in an administrative role, preferably within a salon, spa, or similar customer service-oriented environment.

• Excellent communication and interpersonal skills, with the ability to interact effectively with clients and staff.

• High proficiency in using computers, including salon management software, MS Office, and social media platforms.

• Strong organizational skills, with the ability to multitask and manage time efficiently.

Educational Requirements

High school diploma or equivalent; further education in Business Administration, Communication, or related field is preferred.

Work Environment

• Office environment within a bustling salon setting.

• Requires flexibility to work in shifts, including evenings and weekends.

• May involve some physical activities such as lifting supplies and standing for extended periods during busy times.

Career Development

• Opportunities for advancement to roles with more responsibility within our salon, such as Salon Manager or Marketing Coordinator.

• Access to ongoing training and professional development to enhance administrative and customer service skills.

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