Professional Complaint Letter to Vendor

Lewis Bell

Builders Emporium

961 Bel Meadow Drive,

Rialto, CA 92376

Parker Anderson

4167 Berkley Street,

Philadelphia, PA 19103

Dear Mr. Anderson,

I hope this email finds you well. My name is Lewis Bell, and I am a representative of Builders Emporium. I am contacting you regarding a recent order we placed with your company. Despite our expectation of prompt delivery and quality service, we have encountered several issues that have left us disappointed and inconvenienced.

On July 15, 2050, we placed an order for a batch of computer hardware components required for an urgent project. We were promised delivery within two weeks by your sales team. Regrettably, the delivery did not arrive until August 5, 2050, significantly impacting our project timeline.

Furthermore, upon inspecting the received components, we discovered that several items were missing and some were damaged. This lack of attention to detail and quality control is highly concerning, especially considering the reputation your company holds in the industry.

We value our long-standing business relationship and have always relied on the exceptional service provided by your company. However, this recent experience has not only resulted in delays and additional expenses but also tarnished our trust in your ability to meet our expectations.

We kindly request that you take immediate action to rectify this matter. We expect a replacement to be dispatched within the next five business days, accompanied by an assurance of improved service going forward.

We understand that mistakes can occur in any business, but it is how they are handled that sets great companies apart. We believe in your commitment to customer satisfaction and trust that you will resolve this issue promptly.

Please acknowledge this complaint and our requirements by replying to this email or contacting me directly at [email protected] or 222 555 7777.

We look forward to a swift resolution and continuing our business partnership on a positive note. Thank you for your attention to this matter.

Sincerely,

Lewis Bell

Builders Emporium