Explanation Report Letter
Fiona Lance
Sales Manager
Email: fiona@pacificbreeze .com
August 1, 2050
Harold Bradley
HR Manager
Email: harold@pacificbreeze .com
Dear Mr. Bradley,
I hope this email finds you well. I am writing to provide you with a detailed explanation regarding an incident that occurred at our office on July 30, 2050.
On that day, several employees of Pacificbreeze Corporation experienced an unfortunate event when they became delayed due to being stuck in one of the elevators. This incident resulted in an unexpected disruption to their work schedule and caused inconvenience to both the affected employees and the company as a whole.
At approximately 9:45 AM, our office elevator suddenly malfunctioned, trapping a group of 10 employees between floors. Despite immediate efforts by our maintenance team to resolve the issue, it took us approximately 90 minutes to safely evacuate everyone from the elevator and resume normal operations.
We understand the importance of timeliness and strive to ensure uninterrupted workflow. However, unexpected situations like this do sometimes occur, despite our best efforts to prevent them. Rest assured, we have taken this incident seriously and have initiated a thorough investigation into the root cause to prevent any future recurrences.
We sincerely apologize for the inconvenience caused to the affected employees. To minimize the impact and compensate for the delayed work, we have implemented the following measures:
Allowing the affected employees flexible working hours to make up for lost productivity.
Arranging additional support and resources to assist the affected employees in catching up with any pending tasks.
Conducting educational sessions for all staff to raise awareness about elevator safety and emergency protocols.
Our objective is to ensure a safe, productive, and efficient working environment for everyone at Pacificbreeze Corporation. We deeply value the commitment and dedication of our employees, and we assure you that every effort is being made to prevent such incidents in the future.
If you have any further questions or concerns regarding this incident, please do not hesitate to contact me directly. I would be more than happy to provide you with any additional information you may require.
We appreciate your understanding and continued support as we work to address this matter promptly.
Sincerely,
Fiona Lance
