Sales Client Satisfaction Questionnaire
Sales Client Satisfaction Questionnaire
Dear [Your Name],
We greatly value your feedback and would like to know about your experience with our products/services. Please take a few moments to complete this questionnaire. Your responses will help us improve our offerings and better serve you.
Date: October 19, 2050
Client Information:
1. Full Name: [Your Name]
2. Email Address: [Your Email Address]
3. Phone Number: 222 555 7777
Product/Service Information:
4. Which product or service did you recently use or purchase from us?
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Product A
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Product B
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Service C
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Service D
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Other: ______________________________________________________
5. How satisfied are you with the quality of the product/service you received?
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Very Satisfied
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Satisfied
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Neutral
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Dissatisfied
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Very Dissatisfied
6. Please rate the following aspects of our product/service on a scale of 1 to 5, with 1 being the lowest and 5 being the highest:
(1 - Very Poor, 2 - Poor, 3 - Neutral, 4 - Good, 5 - Excellent)
a. Product/Service Quality: [ ]
b. Timeliness of Delivery/Service: [ ]
c. Customer Support: [ ]
d. Value for Money: [ ]
e. Overall Experience: [ ]
7. What did you like the most about our product/service?
8. What aspects of our product/service do you think need improvement?
9. Were there any challenges or issues you encountered while using our product/service? If yes, please describe:
10. Would you recommend our product/service to others?
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Yes
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No
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Not Sure
11. Please provide any additional comments or suggestions you have for us:
12. Do you consent to us using your feedback for marketing purposes (e.g., testimonials)?
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Yes
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No
Thank you for taking the time to complete this questionnaire. Your feedback is invaluable to us and will help us enhance our products and services.
Sincerely,
[Your Company Name]
[Your Company Email Address]
[Your Company Address]
[Your Company Number]
[Your Company Website]
[Your Company Social Media]
