Sales Customer Insight Questionnaire
Your feedback is a crucial part in our continuous effort to serve you better. The aim of this questionnaire is to understand your perceptions and experiences, which will enable us to improve our sales and service. Your input will be kept confidential. Thank you in advance for your valuable insights.
Instructions: Please read each question carefully and provide honest responses. Choose the response that most closely matches your opinion.
Customer Service and Sales Experience:
In your experience, how well did our sales team understand your needs? (1 being very dissatisfied and 5 being very satisfied)
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Rate the efficiency in which your order was managed and delivered by our sales team. (1 being very dissatisfied and 5 being very satisfied)
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How likely are you to recommend our company to a friend, based on the sales experience? (1 being very unlikely and 5 being very likely)
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Product Assessment:
How well does our product meet your needs? (1 being very dissatisfied and 5 being very satisfied)
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Rate your level of satisfaction with the quality of our products. (1 being very dissatisfied and 5 being very satisfied)
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Pricing and Value:
How would you rate our pricing compared to similar products or services in the market? (1 being very poor and 5 being excellent)
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Do you perceive our product worth the price you paid for it? (Y/N)
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Future Preferences:
If we were to add new products or services, what would you like to see?
Demographic Information:
We are thankful for the time and effort you spent in filling out this questionnaire. Your responses are vital for our ongoing effort to improve our products and services. Expect continuous betterment from our end as a result of your valuable input.
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