Salon Instructions Letter

[Date]

[Customer's Name]

[Customer's Address]

Dear [Customer's Name],

Thank you for choosing [Your Company Name] for your beauty and wellness needs. To ensure that you have a pleasant and satisfying experience at our salon, we would like to provide you with some important instructions and guidelines to follow before your visit.

Appointment Preparation:

Arrival Time: Please arrive at least 10 minutes prior to your scheduled appointment time. This will allow you sufficient time to check in and relax before your service begins.
Health and Safety: If you are feeling unwell or have been in contact with someone experiencing symptoms of illness, we kindly ask that you reschedule your appointment. Your health and the health of our staff and clients are our highest priority.
Hair Care: For hair appointments, please come with your hair washed and free of any styling products. This helps our stylists better assess your hair and provide the best possible service.
Skin Care: For facial or skin treatments, we recommend that you avoid wearing makeup to your appointment. This allows our estheticians to better evaluate your skin and apply treatments directly.

During Your Visit:

Consultation: Each appointment begins with a brief consultation. Please be ready to discuss your preferences, concerns, and any questions you may have about your service or desired outcome.
Personal Belongings: We provide secure areas for your belongings, but we recommend bringing only essential items to your appointment.
Comfort and Preferences: Your comfort is important to us. Whether it’s the room temperature, the chair position, or the level of conversation, please communicate your preferences to our staff.

Post-Appointment Care:

Follow-Up Care: Our staff will provide specific aftercare instructions based on the services you receive. Following these guidelines will help you maintain and extend the benefits of your treatment.
Feedback: We strive to provide excellent service and we welcome your feedback. If there is anything that we can improve, please let us know.
Scheduling Future Visits: Before leaving, consider scheduling your next appointment to ensure availability on your preferred date and time.

We are looking forward to seeing you soon and are excited to provide you with the best service possible. If you have any questions before your appointment, please do not hesitate to contact us at [Your Company Number] or [Your Company Email].

Warm regards,

[Your Name]

[Your Position]

[Your Company Name]