Coffee Shop Team Building
Prepared by: [Your Name]
Date: April 18, 2055
Time: 9:00 AM - 3:00 PM
Purpose:
Enhance teamwork and communication among staff. Plan fun, interactive activities to build camaraderie. Discuss customer service strategies, encourage idea sharing, and foster a positive work environment. Strengthening the team's bond will improve overall service and customer satisfaction.
Agenda:
Time | Agenda |
|---|
9:00am-10:30am | Team Offsite Agenda: Introductions Introduction of the Members: personal and professional information Outline Goals and Expectations: discussion of the main objectives Coffee Tasting: a fun way to know different types of coffee.
|
10:30am-12:00pm | Training: Learning New Skills Barista Training: training on how to make different types of coffee and espresso drinks Customer Service Training: enhancing customer interaction and handling Health and Safety Training: learning about the food safety regulations
|
12:00pm-1:00pm | Coffee Break and Lunch Enjoy a healthy meal: to re-energize the team before the next section begins Team Interaction: open platform for the team to communicate freely Recreation break: quick games or other relaxing activities to improve team spirit
|
1:00pm-3:00pm | Team Building Activities Role-Playing Scenarios: practical application of customer service training Coffee Competitions: Build team connection through friendly competition Reflection and Feedback: discussion on the day's activities
|
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