Thank You Response Letter
101 Pine Street
Lakeside, FL 32100
Phone: 222 555 7777
Email: [email protected]
Date: September 1, 2022
789 Oak Lane
River City, NY 54321
Dear Olivia White,
We want to express our sincere appreciation for your thoughtful thank you letter dated August 28, 2022. We are delighted to know that you found our assistance valuable and that you took the time to acknowledge our efforts.
First and foremost, we would like to address the concerns you raised in your letter regarding the recent issue you experienced with our product. We apologize for the inconvenience caused and want to assure you that we take customer satisfaction seriously. A dedicated team has been working diligently to investigate this matter further and identify the root cause of the issue. We are committed to rectifying the situation as quickly as possible.
In order to address your concern adequately, we kindly request that you provide us with any relevant details such as the reference number, purchase date, and any specific timelines associated with the incident. This information will help us expedite the resolution process and ensure that you receive a satisfactory outcome.
Our customer support team will be in touch with you within the next 24 hours to discuss the matter further and gather any additional information required. We are committed to resolving this issue promptly and will keep you updated on the progress at every step.
Once again, we sincerely apologize for any inconvenience caused and thank you for your understanding and patience. We value your feedback and rest assured that we are actively working towards a solution that will meet your expectations.
If you have any further questions or concerns, please do not hesitate to contact us at the phone number or email address provided above. We are here to assist you in any way we can.
Thank you once again for reaching out to us with your feedback. We greatly appreciate your engagement and look forward to resolving this matter to your satisfaction.
Customer Support Representative
Quantum Systems Inc