Logistics Customer Service Job Description
Job Title: Logistics Customer Service
We are actively seeking an individual experienced in Logistics Customer Service. As part of this role, you will become the backbone of our team, ensuring smooth and efficient logistics operations, and allowing us to continue providing exceptional service to our valued customers.
Responsibilities and Duties
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Maintain and monitor logistics to ensure timely delivery.
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Act as the primary point of contact for all logistics-related customer service inquiries.
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Resolve any arising problems or complaints related to logistics.
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Work closely with our logistic team to streamline operations and improve customer service.
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Report key functional metrics to reduce expenses and improve effectiveness.
Qualifications and Skills
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Proven work experience in Logistics customer service.
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Solid understanding of supply chain and logistics principles.
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Excellent communication and interpersonal skills.
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Ability to handle unexpected situations professionally.
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Proficient in relevant logistics software.
Benefits and Perks
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Competitive salary and performance bonuses.
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Comprehensive medical, dental, and vision insurance.
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Opportunities for professional development and growth.
Application Process
To apply, please send your resume and cover letter to [YOUR COMPANY EMAIL]. You can also contact us directly at [YOUR COMPANY NUMBER]. Only selected candidates will be contacted for an interview. We are located at [YOUR COMPANY ADDRESS] and invite you to visit us on our website at [YOUR COMPANY WEBSITE] for more information about our business and services.
