Startup Customer Feedback Survey Form
Please take a few minutes to complete this survey. Your responses will be kept confidential and used for improvement purposes only.
Personal Information
Name: | [Name] |
Contact Number: | |
Email Address: | |
General Experience
How did you hear about [Your Company Name]?
I have seen an ad through Facebook. |
What was your first impression of our company?
How would you rate your overall satisfaction with our products/services?
Product/Service Feedback
Which of our products/services did you use?
How would you rate the quality of the product/service you received?
Were our products/services delivered on time?
Was our product/service value for money?
How likely are you to purchase again from [Your Company Name]?
Customer Service Experience
How would you rate your interaction with our customer service team?
Did our customer service team resolve your issue or answer your query satisfactorily?
How can we improve our customer service?
Suggestions and Comments
What did you like most about our product/service?
What aspects of our product/service can be improved?
Please share any other comments or suggestions that could help us serve you better.
Thank you for choosing [Your Company Name]. We strive to provide our customers with the best possible service and products. Your feedback is invaluable to us as it helps us improve and meet your needs more effectively.
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