Startup Client Service Agreement

Startup Client Service Agreement

This Client Service Agreement ("Agreement") is made effective as of [Month, Day, Year], by and between [Your Company Name], a [Your Company Type] organized and existing under the laws of the [State/Country], with its principal place of business located at [Your Company Address] ("Service Provider"), and [Client Name], with its principal place of business located at [Client Address] ("Client").

WHEREAS, the Service Provider is engaged in the business of providing [brief description of services] services; and

WHEREAS, the Client wishes to engage the Service Provider to render services, and the Service Provider agrees to provide such services under the terms and conditions set forth in this Agreement.

Now, therefore, in consideration of the mutual covenants and agreements contained herein, the parties agree as follows:


The Service Provider agrees to provide the Client with services as described in the attached Exhibit A ("Services").


The term of this Agreement shall commence on [Month, Day, Year] and shall continue in full force and effect until [Month, Day, Year or specify 'until terminated by either party with specified notice period'], unless earlier terminated as provided herein.


In consideration for the provision of Services by the Service Provider, the Client agrees to compensate the Service Provider as outlined in the agreed payment schedule. Payments are due within [number of days, e.g., 30 days] of invoice receipt. Late payments may incur interest at a rate of [percentage, e.g., 2%] per month. The Client is responsible for all taxes, levies, or duties associated with the payment for the Services, except where prohibited by law.


Both parties agree to maintain the confidentiality of any proprietary information received during the course of this Agreement, not disclosing such information without the prior written consent of the other party. This obligation of confidentiality will survive the termination of this Agreement and remain in effect indefinitely. Confidential information does not include information that is publicly available or independently obtained without breach of this agreement.


Unless otherwise agreed in writing, all intellectual property rights in any work product resulting from the Services shall belong to [specify the party - typically the Service Provider or Client]. The owning party grants the other a non-exclusive, worldwide, royalty-free license to use such intellectual property as necessary for the performance and utilization of the Services. This clause ensures both parties' contributions are recognized and protected.


This Agreement may be terminated by either party upon [notice period, e.g., 30 days'] written notice to the other party. Upon termination, the Client shall pay the Service Provider for all Services rendered up until the termination date. In the event of termination, any materials, data, or information provided by one party to the other must be returned or destroyed as per the direction of the providing party.


The Service Provider shall not be liable for any indirect, special, or consequential damages arising out of or in connection with the performance of the Services. The total liability of the Service Provider under this Agreement shall not exceed the total amount paid by the Client for the Services rendered under this Agreement. This limitation of liability is a fundamental element of the basis of the agreement between the parties.


This Agreement shall be governed by and construed in accordance with the laws of the [State/Country], without regard to its conflict of law provisions. Any disputes or legal proceedings arising from this Agreement shall be resolved through arbitration or in the courts located in [specific location], and both parties consent to the jurisdiction of these courts. This ensures a clear legal framework for resolving disputes.


This Agreement constitutes the entire agreement between the parties and supersedes all prior communications, agreements, or understandings, written or oral, between the parties with respect to the subject matter hereof.

IN WITNESS WHEREOF, the parties hereto have executed this Agreement as of the date first above written.


[Your Company Name]


Name: [Your Name]

Title: [Your Job Title]

Date: [Month, Day, Year]


[Client Name]


Name: [Client Name]

Date: [Month, Day, Year]


This Exhibit A forms an integral part of the Client Service Agreement by and between [Your Company Name] ("Service Provider") and [Client Name] ("Client") and outlines the specific services to be provided, deliverables, deadlines, and standards of performance.

1. Service Overview:

[Your Company Name] will provide the Client with the following services:

  • Digital Marketing Services: Development and execution of a digital marketing strategy including SEO, content marketing, social media management, and email marketing campaigns to increase the Client's online presence and customer engagement.

  • Web Development Services: Design, development, and deployment of a responsive, user-friendly website optimized for search engines. Services include website design, coding, content creation, and basic SEO setup.

  • Graphic Design Services: Creation of branded marketing materials including logos, brochures, business cards, and digital graphics for use in online and print media.

2. Deliverables:

  • A comprehensive digital marketing strategy document, to be delivered within 30 days of the agreement start date.

  • A fully functional website, live within 60 days of receiving all necessary information from the Client.

  • A set of marketing materials, including a logo, brochure, business cards, and five digital graphics, to be delivered within 45 days of the agreement start date.

3. Deadlines:

  • Digital Marketing Strategy: Document to be delivered by [Month, Day, Year].

  • Website Launch: Website to go live by [Month, Day, Year].

  • Marketing Materials: All materials to be delivered by [Month, Day, Year].

4. Standards and Expectations:

  • All services provided will adhere to industry best practices and standards.

  • The website will be tested across major browsers for compatibility and optimized for speed and mobile responsiveness.

  • Marketing materials will be designed in alignment with the Client's brand guidelines and approved by the Client before finalization.

  • Regular updates will be provided to the Client at key stages of each project, and feedback will be incorporated as per the agreed terms.

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