Lighting Warranty
THIS WARRANTY is given by [YOUR COMPANY NAME](“Company”) to the original purchaser (“Purchaser”) of the Lighting Products (“Products”).
I. Introduction
This Limited Warranty sets forth the coverage provided to the Purchaser by the Company under this warranty. This Warranty is offered as a testament of our commitment to providing high quality lighting products and our intent to ensure customer satisfaction. This Warranty applies when you, the Purchaser, buy our lighting product(s) from us directly via our website or through an authorised reseller or dealer.
When we reference 'defects' in this warranty, we are referring to a condition in the product that significantly impairs its intended functioning due to errors in materials or factory workmanship, under the normal usage during the Coverage Period.
II. Coverage Period
This Warranty provided by [YOUR COMPANY NAME] extends for a period of [WARRANTY DURATION IN YEARS] years from the date of purchase. The coverage begins from the date of purchase as shown in the Purchaser's sales invoice/receipt.
If any defects as defined above are discovered during this period, the Company stands committed to provide a repair or replacement as detailed in the Coverage Details and according to the Claim Process.
III. Coverage Details
This Warranty covers:
Defects in the material or workmanship of the lighting products
Malfunction of the lighting products under normal usage
Defects identifiable at the time of delivery (must be reported within [NUMBER] days of delivery)
The Company will, at its discretion, repair, replace, or refund the purchase price of a defective product. Replacement may be with a new or refurbished product. If the product is no longer available, the Company may replace it with a similar product of equal or higher value.
IV. Limitation of Liability
This Warranty does not cover:
Damages due to mishandling, misuse, or failure to follow the usage instructions provided with the product
Products that have been modified, disassembled or tampered with
Damage occurring in shipment
Normal wear and tear
In no event shall [YOUR COMPANY NAME] be liable for any indirect, incidental, special or consequential damages arising out of or relating to this Warranty or the products, even if it has been informed of the possibility of such damages.
V. Claim Process
To initiate a claim, please contact Company's Customer Service Department at [YOUR COMPANY EMAIL] or [YOUR COMPANY NUMBER]. Kindly provide proof of purchase along with a detailed explanation of the issue. The Company may request for the product to be returned for inspection, in which case, the return shipping cost will be borne by the Purchaser.
All returns need to be authorized by our Customer Service department prior to being returned. After official approval by the Company, a claim number will be issued and the claimed product(s) have to be shipped to the Company's designated locations. Processing time for the claims could vary from 1-2 weeks after receiving the merchandise.
VI. Owner’s Responsibilities
This is the first half of your template since the text limit is 2048 characters. To get the full version of this document, please extend the character limit. The remaining sections include: VI. Owner’s Responsibilities VII. Transferability VIII. Governing Law IX. Dispute Resolution X. Miscellaneous Terms
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