2 Year Warranty
I. Introduction
This Warranty Document ("Warranty") provided by [YOUR COMPANY NAME] (the "Company") covers defects in material and workmanship in your newly purchased [PRODUCT] for a period of 2 years from the date of purchase. By purchasing the [PRODUCT], you agree to the terms set out in this Warranty, thereby forming a binding contract between you and the Company. To protect your rights, please read through this document diligently.
We value your business and your satisfaction matters to us a lot. Your trust and your experience with our products is our utmost priority. This warranty is to ensure peace of mind while you enjoy our product.
II. Coverage Period
This warranty covers your [PRODUCT] for 2 years from the date mentioned on your sales receipt or invoice or the day of your online purchase. The warranty period will not be extended or renewed due to any subsequent resale, repair or replacement of the product. The term starts on the day the product is delivered to your shipping address.
This warranty becomes effective when your product is delivered and lasts for a period of 2 years. To claim under this warranty, you must provide proof of purchase (receipt or invoice) that details the date of purchase.
III. Coverage Details
This warranty covers defects in materials and workmanship of your [PRODUCT] during the Coverage Period. The examples of covered defects include malfunctioning electronic components, defective connections or substandard materials.
The warranty does not cover consequential or incidental damages, like product damage or data loss due to poor maintenance, accidents, power surge, unauthorized modifications, or misuse of the product. The warranty does not cover normal wear and tear or cosmetic damages.
IV. Limitation of Liability
[YOUR COMPANY NAME] shall not be liable for any incidental, direct or indirect damages, including but not limited to, property damage, lost time or lost data resulting from the failure of any product and product's defective performance. The Company's liability will be to either repair or replace the defective product or, at its discretion, refund the purchase price.
Documentation, hardware, or software resulting from or related to failure of this product due to misuse or improper installation or operation is not covered. The Company's total liability for damages relating to any product will not exceed the purchase price of the product.
V. Claim Process
To make a warranty claim, please contact our Customer Service Department at [YOUR COMPANY EMAIL] or [YOUR COMPANY NUMBER]. You will be required to provide your sales receipt or proof of online registration.
Once a claim is submitted, our warranty team will review the claim and guide you through the claim process. The defective product may need to be returned to the company for inspection or repair.
We will bear the transportation costs if the product is determined to be defective within the warranty period. Otherwise, the transportation cost will be up-front and non-refundable.
VI. Owner’s Responsibilities
This warranty will be void if you:
(a) do not follow the product's instructions for operation and maintenance;
(b) install or use the product in manners not intended by the manufacturer;
(c) modify or tamper with the product in any way, or
(d) fail to report issues promptly upon their occurrence.
The responsibility for shipping and handling charges, insurance and the risk of loss during shipment are borne by the consumer. The consumer is also responsible for keeping the product in good condition and ensuring that it is not used under conditions outside the prescribed usage conditions.
VII. Transferability
This Warranty is not transferable and applies only to the original purchaser of the Product during the Warranty Period. Any attempt to transfer this warranty will void this agreement.
The proof of purchase must be produced for warranty services, which details the date of purchase and the product's serial number for all warranty claims.
VIII. Governing Law
This Warranty and the rights and obligations of the parties shall be governed by and construed in accordance with the laws of [JURISDICTION]. Any disputes arising out of the warranty shall be subject to the exclusive jurisdiction of the courts of the [JURISDICTION].
The customer will need to seek advice at their own expense in the event of disagreements arising from this warranty, from a legal representative. The Company is not obligated to provide legal advice.
IX. Dispute Resolution
Any disputes, controversies, or claims arising from this warranty shall be resolved through friendly negotiation between the parties. If no agreement can be reached within a reasonable time, the dispute should be submitted to the appropriate jurisdiction for resolution.
This process does not prohibit either party from seeking injunctive reliefs or other remedies in a court of competent jurisdiction.
X. Miscellaneous Terms
This Warranty sets out the full extent of our obligations and liabilities in respect of the quality of [PRODUCT]. No other warranties, express or implied, are made, except as expressly provided in this Warranty.
If any provision of this Warranty is determined to be unenforceable, all other provisions remain in full force and effect.
The customer service is always available. If you have any queries regarding this warranty, please contact us at [YOUR COMPANY EMAIL] and [YOUR COMPANY NUMBER].
XI. Conclusion
In conclusion, our Warranty Document is designed to safeguard your investment in [PRODUCT] and ensure your satisfaction with our offerings. We prioritize transparency and reliability, aiming to address any concerns you may have regarding defects in materials or workmanship. By adhering to the terms outlined in this Warranty, you not only protect your rights as a consumer but also establish a trusting relationship with [YOUR COMPANY NAME]. We stand by our commitment to providing quality products and excellent service. Should you have any further questions or require assistance, our dedicated Customer Service Department is readily available to assist you.
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