Solar System Warranty
This Warranty Agreement ("Agreement") is issued by [YOUR COMPANY NAME], located at [YOUR COMPANY ADDRESS], to the original purchaser (“Owner”) of the Solar System (the “Product”), subject to the terms and conditions stated below.
I. Introduction
This document outlines the warranty details for your newly purchased or installed Solar System. By providing this warranty, we, [YOUR COMPANY NAME], assure our commitment to providing quality products and services.
This detailed warranty covers all aspects related to defects or malfunctions that may occur during the specified coverage period. We aim to ensure a hassle-free and efficient servicing to ensure uninterrupted power generation.
II. Coverage Period
The warranty period includes [COVERAGE PERIOD] years from the purchase or installation date of the Solar System, whichever comes first. It is however subject to the condition that the Product has been installed, operated, and maintained in accordance with the Product’s Installation Manual.
After this period, all repair or replacement costs, including labour and material, will be the Owner's responsibility unless otherwise specified under the Coverage Details below.
III. Coverage Details
Components | Coverage Details |
|---|
Solar Panels | Defects in materials and workmanship |
Inverters and Batteries | Any malfunction or failure not caused by owner's misuse |
IV. Limitation of Liability
[YOUR COMPANY NAME] will not be liable for any indirect or consequential damage, or for the cost of repair performed by non-authorized service centres.
The total liability of [YOUR COMPANY NAME] under this warranty will not, in any circumstance, exceed the original cost of the Product, actually paid by the Owner, less depreciation, plus the cost of any replaced parts or components which have been added.
V. Claim Process
Contact the [YOUR COMPANY NAME] Customer Service team at [YOUR COMPANY NUMBER] or email [YOUR COMPANY EMAIL].
Provide proof of purchase such as the signed contract or receipt, as well as photographs or videos showing the defect.
If approved, an authorized service technician will be sent to your location to evaluate and repair the issue.
VI. Owner’s Responsibilities
Regular maintenance and cleaning of the solar system.
Notify [YOUR COMPANY NAME] immediately of any malfunction or defects.
Cooperate with the service technician during the service call.
VII. Transferability
In instances of ownership transfer within the warranty period, the new owner should contact [YOUR COMPANY NAME] to transfer the warranty, and may be subject to fees and inspection of the product.
VIII. Governing Law
This Warranty Agreement and any disputes or claims arising out of or in connection with its subject matter are governed by and construed in accordance with the law of [GOVERNING LAW LOCATION].
IX. Dispute Resolution
All disagreements arising from this warranty agreement are to be resolved through neutral arbitration rather than in a court, following the arbitration procedures and regulations of [ARBITRATION ASSOCIATION].
X. Miscellaneous Terms
Any failure on your part to enforce any provision of this Warranty Agreement does not constitute a waiver of that provision.
If any provision of this Warranty Agreement is held to be invalid or unenforceable, the remaining provisions of this Warranty Agreement remain in full force and effect.
Date: [DATE]
By: [SIGNATURE]
Name: [YOUR NAME]
Title: [YOUR TITLE]
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