Warranty for Services
I. Introduction
This Technology Services Warranty ("Warranty") is provided by [YOUR COMPANY NAME], hereinafter referred to as the "Service Provider," to the customer ("Customer") who has purchased or received technology-related services from the Service Provider. This Warranty outlines the terms and conditions under which the Service Provider guarantees the quality and reliability of the IT support services, software development, and other related technology services provided.
II. Warranty Coverage
This Warranty covers any defects, errors, or issues arising from the services rendered by the Service Provider, including but not limited to:
IT Support Services: Assistance provided for hardware and software troubleshooting, network configuration, and related IT services.
Software Development: Custom software solutions, application development, and related programming services.
Other Tech-Related Services: Any additional technology services provided by the Service Provider as agreed upon in the service contract.
III. Warranty Period
The Warranty is valid for a period of 60 days from the date of service completion. During this period, the Service Provider will address any issues covered under this Warranty at no additional cost to the Customer.
IV. Warranty Exclusions
This Warranty does not cover:
Issues arising from misuse, unauthorized alterations, or modifications made by the Customer or third parties.
Problems caused by external factors, such as power surges, natural disasters, or malware infections not related to the services provided.
Routine maintenance, updates, or upgrades not included in the original service agreement.
V. Customer Responsibilities
To maintain the validity of this Warranty, the Customer must:
Promptly report any issues covered under this Warranty to the Service Provider within the warranty period.
Provide access to the necessary systems, software, or equipment required for the Service Provider to diagnose and resolve the issue.
Refrain from attempting to repair or alter the services provided by the Service Provider without prior authorization.
VI. Warranty Claim Process
To make a claim under this Warranty, the Customer must:
Contact the Service Provider’s customer support team at [YOUR COMPANY NUMBER].
Provide a detailed description of the issue, including any error messages, symptoms, or other relevant information.
Cooperate with the Service Provider to troubleshoot and resolve the issue, following any instructions provided by the Service Provider.
The Service Provider will respond to the warranty claim within 24 hours and will make every effort to resolve the issue promptly.
VII. Limitation of Liability
The Service Provider’s liability under this Warranty is limited to the repair, replacement, or re-performance of the services covered under this Warranty. The Service Provider shall not be held liable for any indirect, incidental, or consequential damages arising from the services provided, including but not limited to lost profits, data loss, or business interruption.
VIII. Governing Law
This Warranty shall be governed by and construed in accordance with the laws of Georgia. Any disputes arising under or in connection with this Warranty shall be subject to the exclusive jurisdiction of the courts of Georgia.
IX. Entire Agreement
This Warranty constitutes the entire agreement between the Service Provider and the Customer concerning the warranty of services provided. No oral or written representations or statements shall modify or affect the terms of this Warranty unless made in writing and signed by both parties.
X. Contact Information
For any questions or concerns regarding this Warranty, please contact:
[YOUR COMPANY NAME]
[YOUR COMPANY ADDRESS]
[YOUR COMPANY NUMBER]
[YOUR COMPANY EMAIL]
Acknowledgment
By accepting this Warranty, the Customer acknowledges that they have read and understood the terms and conditions set forth herein.
[YOUR COMPANY NAME]
Date: January 9, 2050
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