Travel Agency Administrative Assistant Job Description

Job Summary:

We are seeking a detail-oriented and organized Administrative Assistant to provide administrative support to our travel agency team. The ideal candidate will possess strong communication skills, excellent time management abilities, and a passion for travel.

Key Responsibilities:

Provide administrative support to travel consultants and management team, including answering phones, managing emails, and handling correspondence.
Assist with travel bookings, including flights, hotels, tours, and transportation arrangements.
Prepare and process travel documents, itineraries, and invoices accurately and efficiently.
Maintain client files and records, ensuring all information is up-to-date and organized.
Coordinate meetings, appointments, and travel arrangements for staff as needed.
Assist with office management tasks, such as ordering supplies, maintaining office equipment, and organizing files.
Handle customer inquiries and provide excellent customer service in person, over the phone, and via email.
Assist with marketing initiatives, including social media updates, website maintenance, and promotional activities.
Perform other administrative duties and special projects as assigned by management.

Qualifications:

High school diploma or equivalent; additional education or training in office administration or travel and tourism is a plus.
Proven experience in an administrative support role, preferably in the travel industry.
Proficiency in Microsoft Office suite (Word, Excel, Outlook) and other office software.
Excellent organizational and time management skills with the ability to prioritize tasks effectively.
Strong attention to detail and accuracy in data entry and record-keeping.
Exceptional communication skills, both written and verbal.
Ability to work independently and as part of a team in a fast-paced environment.
Knowledge of travel booking systems and software (e.g., Sabre, Amadeus) is an asset.
Passion for travel and willingness to learn about new destinations and travel products.

Benefits:

Competitive salary based on experience.
Opportunities for career growth and development.
Health insurance and other benefits package.
Travel perks and discounts.

About Us:

[Company Name] is a reputable travel agency dedicated to providing exceptional travel experiences to our clients. With a focus on customer service and attention to detail, we strive to make every journey memorable and hassle-free.