Sales Survey on Contract Execution

Sales Survey on Contract Execution

Dear Valued Client,

We appreciate your partnership with [Your Company Name]. To ensure we continue to meet and exceed your expectations, we kindly request your feedback on the execution of our sales contracts. Your input is highly valuable and will help us enhance our services. Please take a few moments to complete this survey.

Client Information

Company Name: [Client Company Name]

Contact Person: [Client Contact Person]

Contract ID: [Contract ID]


Contract Details

Contract Start Date: [Date]

Contract End Date: [Date]

Contract Value: $[x]


Compliance And Timeliness

1. Were the terms and conditions of the contract clearly communicated and understood by both parties? (Please rate from 1 to 5, 1 being "Strongly Disagree" and 5 being "Strongly Agree"):

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2. Did we consistently meet the delivery and performance milestones as outlined in the contract? (Please rate from 1 to 5, 1 being "Strongly Disagree" and 5 being "Strongly Agree"):

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Product/Service Quality

3. Please rate the quality of the products/services delivered during the contract period (1 being "Poor" and 5 being "Excellent"):

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4. Were there any specific areas where you believe our product/service quality could be improved? (Please provide details):


                                                                                                                                                                                                                                                                                  


Communication And Responsiveness

5. How would you rate our communication and responsiveness throughout the contract execution? (1 being "Poor" and 5 being "Excellent"):

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6. Were there any instances where you felt our communication could have been improved? (Please provide details):


                                                                                                                                                                                                                                                                                  

Customer Satisfaction

7. On a scale from 1 to 5, how satisfied are you with the overall experience of working with us under this contract? (1 being "Not Satisfied" and 5 being "Very Satisfied"):

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8. Please share any additional comments or suggestions for improving our services:

                                                                                                                                                                                                                                                                                  

Additional Comments

9. Is there any other feedback or comments you would like to provide regarding the execution of this contract? (Please feel free to use this space):

                                                                                                                                                                                                                                                                                  

Thank you for taking the time to complete this survey. Your feedback is vital in our continuous efforts to enhance our services and strengthen our partnership. Your responses will be kept confidential, and the data will be used for internal improvement purposes.


Contract Performance Rating

Aspect 

Rating 

Compliance with Terms

[Rating]

Timely Delivery

[Rating]

Product/Service Quality

[Rating]

Communication and Responsiveness

[Rating]

Customer Satisfaction

[Rating]

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