Travel Desk Job Description
Job Title: Travel Desk Coordinator
We're on the hunt for a dedicated and detail-oriented Travel Desk Coordinator. This role involves assisting our team members and clients with their travel-related needs, ensuring smooth and hassle-free business and personal travel arrangements. You will act as a point of communication between travelers, airlines, hotels, and other travel-related companies.
Qualifications and Skills
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High school diploma or equivalent. College degree preferred.
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Prior experience in travel coordination or similar roles.
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Ability to communicate fluently in English; knowledge of an additional language is a plus.
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Strong organizational and multitasking abilities.
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Proficiency with travel booking software and tools.
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Exceptional customer service and conflict resolution skills.
Responsibilities and Duties
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Plan and organize travel arrangements for employees and clients.
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Liaise with travel agencies, airlines, and hotels.
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Address and manage issues that arise during travel.
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Maintain updated knowledge of industry trends and changes.
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Prepare and distribute travel itineraries.
Necessary Experience
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Minimum 2 years of professional experience in the travel industry.
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Experience in customer service.
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Experience with budget and cost analysis.
Additional Requirements
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Ability to work flexible hours, including evenings, weekends, and holidays.
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Willingness to travel occasionally for training or company gatherings.
Benefits and Perks
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Competitive salary and benefits package.
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Opportunity to work within a multicultural environment.
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Company-sponsored skill development and training programs.
Application Process
Interested candidates are invited to submit their resumes and cover letters via the application form on our website. Qualified applicants will be contacted within two weeks for an initial screening interview.