Flight Cancellation Letter from Airline

[YOUR NAME]

[YOUR COMPANY NAME]

[YOUR COMPANY ADDRESS]

[YOUR COMPANY EMAIL]

June 7, 2051

Curtis Welch
959 Hart Ridge Road,
Saginaw, MI 48607

Dear Mr. Welch,

We regret to inform you that Flight OA-243, which you were scheduled to fly on June 10, 2051, has been canceled due to unforeseen circumstances. We understand how this can impact your plans, and we sincerely apologize for the inconvenience this may have caused.

Onyx Airways always ensures the highest service quality for its passengers. However, in some unavoidable situations, serving the well-being and safety of our passengers is of paramount importance which, on rare occasions, results in flight cancellations.

You will receive a full refund of your ticket price, along with any additional services you purchased for this specific flight. The refund process should kick start immediately, and we aim to reverse the full amount back to your original mode of payment within the next 5 to 7 working days.

Alternatively, you also have the option to reschedule your flight to a later date without any additional charges. Our customer service team is on standby 24/7 to assist you with rescheduling, assist you with any queries, or provide further information.

We thank you for your understanding and patience in this matter. We value your patronage and appreciate your confidence in us. Rest assured, we are working diligently to avoid such occurrences in the future and look forward to serving you again soon.

Yours Sincerely,

[YOUR NAME]