Sales Service Level Agreement (SLA)

Sales Service Level Agreement (SLA)

This Sales Service Level Agreement ("SLA") is entered into on January 15, 2050 by and between:

Party A: [Your Company Name]

Address: [Your Company Address]

Email: [Your Company Email Address]

Phone: [Your Company Number]

Party B: [Your Partner Company Name]

Address: [Your Partner Company Address]

Email: [Your Partner Company Email]

Phone: [Your Partner Company Phone]

This SLA outlines the agreed-upon terms and conditions for the sales services provided by Party A to Party B.

I. Service Description

1.1. Scope of Services

Party A agrees to provide the following sales services to Party B:

Product Presentation: Party A will present its products and services to Party B for review, including but not limited to:

Product 1:

Widget X

Product 2:

Service Y

Product 3:

Solution Z

1.1.1 Lead Generation: Party A will generate leads and potential customers for Party B's products, which includes but is not limited to the technology sector.

1.1.2 Sales Training: Party A will provide comprehensive sales training to Party B's sales team, covering topics such as:

  • Sales Techniques

  • Product Knowledge

  • Customer Relationship Management

  • Negotiation Skills

  • Sales Process Optimization

  • Effective Communication

  • Closing Strategies

1.2. Service Levels

The parties agree to the following service levels:

  1. Product Presentation: Party A will schedule product presentations within [3] business days of the request.

  2. Lead Generation: Party A will provide a minimum of [50] leads per month.

  3. Sales Training: Party A will conduct sales training sessions on a monthly basis, with each session lasting 4 hours.

II. Service Fees

2.1. Payment Terms

Party B agrees to pay Party A for the services provided based on the following terms:

  1. Payment Method: Payments shall be made via bank transfer.

  2. Invoices: Party A will issue invoices on a monthly basis, starting from [January 2050].

  3. Payment Due Date: Invoices are due within [15] days from the invoice date.

III. Reporting

Party A will provide regular reports to Party B on the performance of the sales services. Reports will include:

  1. Lead Generation Report: Provided monthly, detailing leads generated, including lead names, contact information, and source.

  2. Sales Training Report: Provided after each training session, summarizing key topics covered and attendee feedback.

IV. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary information shared during the course of this agreement, including but not limited to customer lists, pricing strategies, and product roadmaps.

V. Termination

Either party may terminate this agreement with written notice of [30] days. Upon termination, any outstanding fees shall be settled within [15] days.

VI. Governing Law

This SLA is governed by and construed in accordance with the laws of [California].

This Sales Service Level Agreement is effective as of the date first above written.

Party A:

[Your Name]

[Your Company Name]

[Your Company Email Address]

[Your Company Phone Number]

Party B:

[Your Partner Company Name]

[Your Partner Company Address]

[Your Partner Company Email]

[Your Partner Company Phone]

Sales Templates