Sales Warranty Agreement
SALES WARRANTY AGREEMENT
This Sales Warranty Agreement ("Agreement") is made and entered into by and between [Your Company Name], hereinafter referred to as "Seller," and [Second Party Name], hereinafter referred to as "Buyer," collectively known as the "Parties." The purpose of this Agreement is to outline the terms and conditions under which the Seller agrees to provide a warranty for the product sold to the Buyer. This document sets the formal expectations and obligations that govern the warranty terms for the Product. This Agreement is designed to protect the interests of both Parties.
I. Definitions
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"Product" refers to the [Product Name].
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"Defect" refers to any malfunction or issue that impairs the Product's basic functionality.
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"Warranty Period" refers to the time frame during which this warranty is valid.
II. Warranty Coverage
A. Standard Warranty
The Seller warrants that the Product will be free from defects in material and workmanship for a period of 24 months from the date of purchase. This coverage includes parts and labor costs for repairing the Product.
B. Extended Warranty
An Extended Warranty can be purchased for an additional $50, extending the Warranty Period to 36 months. This extended option aims to offer the Buyer additional peace of mind beyond the Standard Warranty.
|
Warranty Type |
Cost |
Duration |
|---|---|---|
|
Standard |
$0 |
24 months |
|
Extended |
$50 |
36 months |
III. Warranty Limitations
This warranty does not cover:
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Damage due to misuse or neglect.
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Modifications to the Product.
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Wear and tear from normal use.
IV. Warranty Period
The Standard Warranty Period begins on the date of purchase and lasts for 24 months. The Extended Warranty lasts for an additional 12 months after the Standard Warranty expires. Each warranty has a distinct period, and understanding this is crucial for the Buyer to utilize the warranty effectively.
V. Claim Procedure
To make a claim, the Buyer should:
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Contact [Your Company Name] at [Your Company Email] or [Your Company Number].
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Provide proof of purchase and a description of the defect.
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Follow the instructions provided by the Seller's customer service team.
VI. Return Policy
If the Product is confirmed to be defective within the Warranty Period, the Buyer may return it to:
Return Address:
[Your Company Address]
Return shipping will be covered by the Seller. It is the Seller's responsibility to inspect the returned Product and carry out necessary repairs or replacements.
VII. Dispute Resolution
Any disputes arising out of this Agreement will be resolved through arbitration in Springfield, USA. The arbitration process will be carried out by a mutually agreed-upon third party. The results of the arbitration will be considered final and binding on both Parties.
VIII. Miscellaneous
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Governing Law: This Agreement shall be governed by the laws of the State of Springfield, USA.
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Entire Agreement: This Agreement constitutes the entire agreement between the Parties and supersedes all other agreements, whether oral or written.
Any changes to this Agreement must be made in writing and signed by both Parties. The written Agreement is the sole repository of the terms agreed upon and supersedes any verbal agreements.
IX. Signatures
By signing below, both Parties agree to the terms and conditions set forth in this Agreement.
Seller:
[Your Company Name]
[Company Representative Name]
Buyer:
[Second Party Name]
[Second Party Representative]
