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Sales Memo on Contractual Benefits


[Month Day, Year]

Dear Team,

As we embark on a new year, it is critical to have a deep understanding of the contractual benefits we offer to our clients. This is not only essential for the negotiating phase but also crucial for client retention. Below is a detailed breakdown of the various contractual benefits and incentives that are standard in agreements with [Your Company Name].

Standard Contractual Benefits




Volume Discount

5-10% off for orders

Order value must exceed $10,000

Early Payment Discount

2% off for payments

Payment must be received within 10 days

Service-Level Agreement

Guaranteed uptime of 99.9%

All contracts

Priority Support

24/7 dedicated customer support

Must be on Premium or Enterprise Plan

Customization Options

Option for bespoke solutions and integrations

Must be on Enterprise Plan

Additional Incentives for Long-Term Contracts




Loyalty Discount

5% off for 2-year commitments

Minimum 2-year contract

Free Quarterly Business Reviews

Personalized analysis and optimization

Minimum 1-year contract

Dedicated Account Manager

Personal point of contact for any issues

Minimum 1-year contract

Understanding these contractual benefits is the key to our sales approach. Not only do these benefits give us an edge over our competitors, but they also provide significant value to our clients. For further clarification or questions regarding these contractual benefits, please do not hesitate to reach out via [Your Email].

Best regards,

[Your Name]

Director of Sales

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