This Sales Client Onboarding Agreement (the "Agreement") is entered into on this day by and between [Your Company Name], having its primary place of business at [Your Company Address] ("First Party") and [Your Partner Company Name], with its primary place of business at [Partner Company Address] ("Second Party").
"Services": Refer to the spectrum of sales and marketing activities undertaken by the Company, specifically aimed at growing the Client's customer base, increasing sales revenue, and enhancing market presence.
"Confidential Information": Encompasses any information disclosed by either party that is not public knowledge and may include, but is not limited to, trade secrets, strategies, business plans, and customer data.
"Statement of Work (SoW)": An in-depth document outlining the services to be provided, the methodology to be employed, and other specific details pertinent to this Agreement.
The Services shall be adapted to meet the specific needs and challenges facing the Client's industry and market. Each customized service package shall be documented in a separate Statement of Work (SoW) agreed upon by both parties.
The Company retains the right to engage third-party subcontractors to fulfill specific obligations under this Agreement. The Client's prior written approval shall be obtained for each subcontracting activity.
The Agreement will commence on the Effective Date and shall remain in force for an initial term of 12 months.
This Agreement may be renewed upon mutual agreement, through the signing of an Addendum that stipulates the renewed term and any associated changes to the Agreement.
Either party retains the right to terminate this Agreement by providing 30 days' written notice to the other party. The notification must specify the reason for termination.
The fees for the Services shall be calculated based on the complexity, scope, and duration of the tasks, as explicitly described in the Statement of Work (SoW).
Payments shall be made on a quarterly basis, in accordance with the following schedule:
Quarter | Payment Due Date | Payment Amount |
---|---|---|
Quarter 1 | January 31, 2051 | $1,000 |
Quarter 2 | April 30, 2051 | $1,500 |
Quarter 3 | July 31, 2051 | $2,000 |
Quarter 4 | October 31, 2051 | $2,500 |
Late payments shall incur a penalty fee of 5% per month on the outstanding balance.
The Client is obliged to provide all necessary data, materials, and access credentials required for the Company to perform the Services. This includes, but is not limited to, customer lists, market research data, and sales reports.
The Client must adhere to all relevant laws, regulations, and industry best practices in its business activities, especially those that relate to the Services being rendered by the Company.
The Company shall adhere to high-quality standards and best practices in delivering the Services. This includes routine quality audits and the issuance of performance metrics.
The Company commits to providing the Client with detailed monthly performance reports, inclusive of key performance indicators (KPIs), challenges encountered, and future action plans.
The Company shall provide dedicated customer support through email, phone, and other agreed-upon channels to assist the Client in any queries or challenges they may encounter while using the Services.
Both parties vow to maintain the confidentiality of all information exchanged or encountered during the execution of this Agreement. Breach of this clause shall be deemed as grounds for immediate termination of the Agreement and may result in legal action.
Any and all intellectual property rights arising out of or related to the Services shall be the exclusive property of the Company. This includes methodologies, technologies, and documents created during the execution of the Services.
The Company commits to adhering to all applicable data protection and privacy laws. This includes employing robust encryption techniques and firewalls to secure the Client's data.
The Company's liability arising out of or related to this Agreement shall not exceed the total amount of fees paid by the Client in the last 12 months.
All disputes arising from this Agreement shall be resolved through arbitration, conducted in accordance with the American Arbitration Association (AAA) rules and procedures.
This Agreement shall be governed by and interpreted in accordance with the laws of the United States.
Any amendments to this Agreement must be in writing and signed by authorized representatives of both parties.
By affixing their signatures below, both parties acknowledge and agree to all terms and conditions stipulated in this Agreement.
For the Company
[Your Name], [Your Role]
[Your Company Name]
[Your Company Email]
For the Client
[Client's Name], [Client's Role]
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