Reprimand Template

An underperforming employee who has behavior issues can be issued with a reprimand if the act is a repetitive one. A reprimand may be the last action to do before finally suspending or terminating someone. It’s necessary to keep the rules and regulations intact in the workplace. Being firm in dealing with this kind of employee is essential to let employees know that such behavior is intolerable. Get started with our legally compliant Reprimand template which is made by our legal professionals to ensure high-quality content. Just add, edit, customize, or modify its content and download in no time. Don’t wait for tomorrow! Avail this Reprimand template today

REPRIMAND

[DATE]

Dear [RECIPIENT NAME],

We have recently been informed that one of our customers, [NAME], has filed a complaint against you, after you allegedly mistreated [HIM/HER]. 

Based on our own internal investigation, we believe that [NAME] is referring to the incident that occurred on [INCIDENCE DATE]. As how [NAME] narrated it in [HIS/HER]  complaint, [REASON]. If such a case is true,  we understand that the company’s standards were discussed to you at the start of your employment and that this, in particular, is below and against the company’s best practices. 

We at [YOUR COMPANY NAME] believe that customer service should never be less than excellent, which is why we are providing you a written warning regarding your less-than-pleasing behavior towards a customer. 

Be that as it may, it is imperative that we locate the source of the problem and at least appease the customer’s frustrations so we do not risk damaging our relationship with them. We request that to help resolve the problem, please contact the customer at [YOUR PHONE NUMBER] during an appropriate time and apologize accordingly.

This notice shall serve as a reminder and a written warning to make sure that this will not happen again in the foreseeable future.

Regards,

[YOUR SIGNATURE]

[YOUR NAME]