Terms and Conditions

The following terms and conditions outlined on this page serve as the legal agreement between the customer (hereafter referred to as “You" or “User”) and Template.net (hereafter referred to as “We,” “Us,” “Our,” or similar), a company that offers a wide range of materials and services which aims to help entrepreneurs in managing, and eventually, expanding their business.

It is strongly advised by Template.net that you read this agreement thoroughly before continuing the use of the website, upon which you agree to the provisions stated in this agreement. If, however, you do not agree to any or all parts of this document, please discontinue the use of the website immediately.

TERMS & CONDITIONS

This agreement, known hereafter as the Terms and Conditions, is legally binding and enforceable. Users have been previously advised to read the contents of the agreement before proceeding with service use. As a user, your continued use of Template.net services shall immediately indicate you have read the terms and conditions, and have therefore agreed upon the provisions stated herein. This states that you shall accept any liability or obligation that arises from your continued use of the website. Any violations of the provisions stated in the agreement may hold you accountable for liabilities in court.

AUTHORIZED USE OF WEBSITE

The User is authorized to use Template.net services only in accordance with the Terms and in good faith.

The User agrees that the services provided by the website shall not be used negligently, for fraudulent purposes, or in unlawful manners. Similarly, the User shall agree not to be involved in any conduct or action that could damage the interests or rights of Template.net.

The User shall not interfere with the function of the website or its services, most particularly in impersonating another user or person. The User shall agree not to carry out actions that could damage, make unavailable, overload, deteriorate, or impede the normal use of Template.net and other related services, as these actions could interfere with the services offered by the website. The use of robots, spiders, and other mechanisms, mobile application programs, or tool access, to control or copy any part of the website or the services offered are also prohibited, as is any other action contrary to the ordinary use of Template.net, or which infringes its interests without its express prior authorization. Similarly, obtaining, or attempting to obtain contents of the website using methods or systems not authorized by Template.net is also prohibited.

The User shall also be responsible for ensuring all the requirements, equipments, and softwares necessary for the use of the services featured on Template.net, and cover any costs required for the use of services provided.

The rights granted upon the user under the Terms and Conditions are personal and shall not be assigned to third parties, including affiliates or entities that are part of the same groups of companies, totally or partially, by any means without prior express and written consent from Template.net. Upon the provision of the services, the website can publish advertising to the provided services, whether related to the searched contents or not, which is expressly accepted by the user.

NOTIFICATIONS AND EMAILS

Providing Template.net your email address consents to the website’s use of such to send you service-related notices, such as those required by law, in lieu of communication via postal mail. Your email address may also be used to send you other messages such as changes to Service Features and/or special offers via our Newsletter. Template.net may provide other notifications via email notice, “push” mobile notifications, or through posting of information on the Template.net website, as determined necessary. Template.net reserves the right to determine the form and means of providing notifications to registered users. It is not responsible, however, for any automatic filtering that you or your network provider may apply to notifications sent to the email address provided to Template.net.

IMAGERY, CLIPS, TYPEFACES

All images, typefaces graphic designs, and artwork featured in the website are royalty-free. They form integral parts of the products offered on Template.net. The distribution or usage of these, separate from the template designs, are prohibited. Doing so will be considered a violation of the terms and conditions agreement.

DOCUMENT FILES AND TEMPLATES

Business and legal document templates available on the website remains the sole property of Template.net. Any use of the content without permission or standard license from the site shall deem the act as a violation of Intellectual Property Rights of the company and is therefore prohibited.

PRODUCT MODIFICATIONS

Upon download of a template under the standard license, you will be given the right to modify, alter, or change the template in any way as you see fit. However, the prerogative remain yours and Template.net is not under obligation to do any redesign of the product for your benefit.

ERRORS, CORRECTIONS AND CHANGES

Template.net does not represent or warrant that the Site be error-free, virus-free or free from other harmful components, nor do we guarantee that defects will be corrected. The website does not represent or warrant that the information made available will be accurate, timely or otherwise reliable. We may make amendments to the features, functionality or content of Template.net at any time. We also reserve the right, within our sole discretion to edit or delete any documents, information or other content as we deem fit.

COPYRIGHT, TRADEMARK AND INTELLECTUAL PROPERTY CLAIMS

The website respects intellectual property rights of others. If you believe that an item or any content on the Template.net website infringes on any intellectual property right, including copyright, please take a look at the rights policy page or contact us.

UNLAWFUL ACTIVITIES

Template.net reserves the right to investigate complaints or reported violations of this Agreement. We also take it upon ourselves to take action as we deem appropriate, including but not limited to the following: reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties; disclosing any information necessary or appropriate to such persons or entities. These information may include details relating to your profile, email addresses, usage history, posted materials, IP addresses, and traffic information as necessary. Please do not hesitate to contact us for suspected unlawful activities.

LINKING TO THIRD-PARTY SOURCES

  • Linking to Template.net: We reserve the right to insist that any link to Template.net be discontinued. The ability to link to the website shall also be revoked as the website finds necessary.

  • Links from Template.net: The Template.net website and template downloads may contain links to other websites. We do not have any control or responsibility over anything posted on third-party sites, nor do we endorse or sponsor those sites, even those affiliated to us.

REFUND POLICY

We uphold the quality of our products and we are also committed to provide 100% satisfaction to our customers. We generally do not issue refunds once a purchase has been successfully made. We place the responsibility on our customers to understand their duty to check and evaluate our products immediately. However, we are aware that unforeseen circumstances may take place concerning the nature of our products.

Subscription can be cancelled anytime, but a refund may be granted only within seven (7) days from the day the payment has been successfully made. We will investigate and validate the merit of each request. However, we cannot grant refunds if the complaint or issue falls on any of these categories:

Usage Abuse

Subscribing to any of our plans entail that you fully agree to the Terms, Conditions, and Policies of Template.net. As a customer, and depending on the type of plan you are subscribed to, you will have access to the products anytime for as long as you have an internet connection. However, you are not eligible for a refund if our system shows that there is a record of more than one (1) product downloads after your subscription purchase, whether or not they are used by you or by anyone you have given access to your account. Likewise, we do not offer refunds for alleged unauthorized charges if our system shows multiple product downloads.

Compatibility Issues

Our products are published in different file formats, which you may select accordingly before you decide to download. Make sure you have the expertise, knowledge, and the appropriate software to open and use the product. We have specifically identified compatible software with every product and the file format types are also indicated in the product page, but you must contact us immediately should you encounter software compatibility issues. We will not assume responsibility and not be held responsible for any conflicts or compatibility issues that may occur due to third-party software.

Downloading/unzipping Issues

This happens due to network, firewall, browser, or internet connectivity issues. In such cases, make sure to report this issue within 24 to 48 hours from the time you downloaded the product. Failure to do so will mean you have successfully downloaded the product and or used it, and in that instance, refund requests will not be honored.

Product Mismatch

If you have downloaded a product that is different from what the product page shows or description says, please do not hesitate to contact us immediately. Our Customer Support Team will resolve the issue and send you the correct product within 24 to 72 business hours from the time we receive your report.

Quality Issues

Our templates are subjected to stringent quality control evaluation and checking. Contact us immediately if there are quality issues detected. We will resolve the issue within 24 to 72 business hours from the time we receive your report. If we are unable to resolve the issue within the timeframe, we will acknowledge your request for a refund.

Purchased By Mistake

If the purchase was made unintentionally by you or another person using your account, credit card or other payment method, you must contact us immediately and we will give you an opportunity to elaborate your claim. We will do an investigation, and it will be at our discretion if you qualify for a refund or not.

Remorse Towards The Product

It is important to always check the product before and after downloading it. The product page contains necessary information such as mock-up designs, product details and product descriptions relevant to the attribute of the products to help you make buying decisions. We may offer you a product replacement proportionate to the original value of the product you purchased or create one for you, but we will not issue a refund for the mere reason that you changed your mind over the product.

Product Dissatisfaction

In the event that you are not satisfied with our product, please reach out to us within 72 hours so we can rectify the issue. Please clearly state the reason why you are not satisfied with our product. We will evaluate your concern and will come up with a solution. A mere dissatisfaction claim will not be enough to honor your refund request.

Asking For Goodwill

Since we value the relationship that we have with our customers, we often cater to requests for goodwill. However, we have three conditions that you need to satisfy to be qualified for goodwill: (1) You must be a premium subscriber for at least three (3) months; (2) You do not have a bad record in our system; and (3) You have not incurred any violations of our terms and conditions, and policies.

Time-frame

Refund requests on all our products are handled on a case by case basis and will be issued at our discretion. All refund requests must be reported not later than seven (7) days from the time you purchased our product. Any request after this timeframe will not be honored, except under certain circumstances beyond your control, such as accidents, calamities, disasters, or fortuitous events.

We will process your request within seventy two (72) business hours from the time we received your request. If we decide to issue a refund or credit, this will generally be done using the same manner used to make the purchase. Any payment made to you will be made in the currency Template.net offered to you when you purchased it. We are not liable to cover any differences in exchange rates between the time you purchased and the time you are refunded. Please note that we do not grant or issue partial refunds.

Consequences

Once the refund is issued, you will no longer have access to exclusive content and/or receive future updates regarding the product. And you can no longer use any downloaded products during the refunded period.

Important!

If you lodge a dispute with a payment agent or with credit card companies, this will result in the freezing of your Template.net account until the dispute raised with the payment agent or credit card company has been canceled. This makes it very complex to resolve any related issues and to process refunds, so we encourage you to contact us directly first to see if we can help resolve any concerns.

CANCELLATION POLICY

As a subscriber, you are entitled to exercise your right to cancel your subscription at any time. You may cancel your subscription by contacting us or directly canceling it through your dashboard (see the steps here). If you decide to cancel your subscription, the results would depend on the specific period you decide to make the cancellation. You must take note of the following effects:

Prior To The Expiration Date Of Your Chosen Type Of Subscription:

  • Your current subscription will still be valid

  • You may continue downloading templates

  • There will be no pro-rata refunds

After The Date On Which Your Subscription Would Have Been Renewed:

  • You will no longer be charged unless you choose to resubscribe

  • You will be able to see and download the templates which you have previously downloaded

  • You will not be able to download any new template.

  • If you resubscribe, you will be charged with a new subscription fee (whatever the latest rate is at the time you decide to resubscribe)

  • You will be downgraded to a free account, but you will still be able to use previously downloaded templates.

contact us For more questions and queries regarding our refund and cancellation policy.

LIABILITY DISCLAIMER

Template.net is not liable for damages that may arise from your use, or inability to do so, of the services and products provided. These services include, but are not limited to the following: lost profits, direct or indirect damages, incidental, punitive or consequential damages.

The User is solely responsible for their own accounts, passwords, and related access. All activities taking place under their account is under the sole responsibility of the account holder and Template.net will not, cannot, shall not be held liable for its unauthorized use.

Links to Template.net found in other websites, on the other hand, are beyond the control of the company.

The Terms and Conditions agreement shall be interpreted, construed, and governed by the the appropriate laws and Template.net has the right to commence and prosecute any legal action before a competent court of jurisdiction to obtain an injunction or relief in any event appropriate for the company to do so. No action unless explicitly written, shall be construed as a waiver to the rights and privileges of Template.net as owners of the website. Any provision in this agreement deemed unenforceable by court shall not affect other valid provisions as outlined in the agreement.

Template.net serves the right to change, modify, amend, or terminate its Terms and Conditions, along with sale of products and services, without prior notice.

Parties involved in this agreement shall hereby agree and prefer that all other subsequent agreements shall be written and communicated in the English language.

Terms and conditions stated in the provisions of this agreement shall hereby be deemed enforceable, effective immediately.

Template.net shall not be liable for loss, injury, claim, liability, or damage of any kind resulting in any way due to the following circumstances:

  • any errors or omissions from the website, as well as any services or products obtainable therefrom,
  • the unavailability or interruption of the website or any features thereof,
  • your use of the website,
  • the content found on Template.net, or
  • any delays or failures in performance beyond the control of the website.

The aggregate liability of Template.net, in connection with any claims arising out of, or relating to the site and/or its products, information, documents and services provided herein shall not exceed $100 and that amount shall be in lieu of all other remedies which users may have against us.

SERVICE RULES

As a user, you agree not to engage in any of the following prohibited activities:

  • Copying, distributing, or disclosing any part of Template.net in any other medium which includes automated or non-automated “scraping.”

  • These automated systems include, but are not limited to “robots,” “spiders,” and “offline readers,” among others, to access Template.net in a manner that sends more request messages than what can be reasonably produced in a period than humanly possible with the use of a conventional online web browsers. Such use revokes the permission to use materials from Template.net.

  • Transmitting spam, chain letters, and other unsolicited promotional email materials.

  • Attempting to interfere with or compromise system integrity or security, as well as decipher any transmissions to or from the servers running Template.net

  • Taking action that could impose, as determined by Template.net at our sole discretion, an unreasonable or disproportionately large load on our website.

  • Uploading invalid and illegal data, viruses, worms, or other software agents through Template.net.

  • Collecting or harvesting any personal information, such as account names and emails from Template.net.

  • Using the website for commercial solicitation.

  • Impersonating another person or misrepresenting affiliations with other persons or entities, engaging in fraud, hiding or attempting to hide your identity.

  • Interfering with the proper working of Template.net

  • Accessing content on the website through unconventional means other than those provided or authorized by Template.net

  • Bypassing the measures used to prevent or restrict access to the website, including, but not limited to features that prevent or restrict use, copying of any content, or enforcing limitations on use of the website.

For any questions or comments regarding the terms and conditions, please do not hesitate to contact us at Template.net.