Job Title: IT Account Manager

Charlie Cafe is on the hunt for an IT Account Manager who is fueled with passion for technology and thrives in an environment of innovation. You would be immersed into a dynamic group with a primary role of identifying upselling or cross-selling opportunities in our IT products and services. This role demands seamless collaboration with our clients to truly understand their evolving technology requirements and act as a vital liaison between them and our internal IT teams.

Qualifications and Skills

The aspiring candidate should have strong experience in IT account management and must possess excellent communication skills. Proficiency in managing multiple tasks and projects simultaneously, alongside a strong knowledge of IT products and services is requisite. Strong analytical skills backed by the ability to identify and execute upselling/cross-selling opportunities are vital for the role.

Responsibilities and Duties

As an IT Account Manager, your primary responsibility will be to identify and realize opportunities for upselling or cross-selling our array of IT products and services. Acting as a liaison between our clients and internal teams will be an essential part of your day-to-day role. Continuous collaboration with clients to understand their fast-emerging technology requirements and ensure our offerings align with their expectations will be a key duty. Contribute to account management strategies and work closely with internal departments to ensure account growth and customer satisfaction.

Necessary Experience

The ideal candidate will have at least 5 years of experience in a similar role with a successful track record in IT account management. An understanding of the IT industry, market trends, competitor activities, and client base is necessary to excel in this role.

Additional Requirements

Professional IT certifications and a technical degree would be advantageous. Must be a team player who is also comfortable working independently. Strong negotiation skills and business acumen would also be beneficial.

Benefits and Perks

Charlie Cafec offers a competitive remuneration package, health insurance, and opportunities for professional development. Flexible working environments and options for remote working are available.

Application Process

Interested applicants should submit a cover letter and resume to [email protected]. For more information, please call us at 222 555 7777 or visit charliecafe.com.

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