Free User Goal Hierarchy and Story Map
This Miro board appears to be a framework for understanding user behavior and defining corresponding goals, with a focus on roles and actionable insights. The top section, labeled "Notes," contains a detailed, text-heavy description, likely outlining the methodology, purpose, or specific instructions for using the board. This notes section also includes several small icons depicting concepts like a cloud, a person, and various squares, possibly indicating different elements to be considered when analyzing user interactions.
Below the "Notes," the "User Goals" section features a flowchart or a hierarchical diagram that visually maps out user objectives. Although the text within the nodes is small, the structure suggests a breakdown from a primary goal into sub-goals and specific actions, with elements like "Discovery Phase," "Research Plan," and "User Goals" discernible. This diagram serves to clarify the user's journey and motivations. Further down, the "Roles" section provides space to define the different user roles relevant to the product or service being analyzed, with a small icon of a person indicating where this information would be placed. The presence of a "User Story Map" component at the very bottom further confirms the board's intent to capture user needs and translate them into product development steps. This holistic approach ensures a deep understanding of user perspectives, from high-level goals to specific actions and roles within a system.
