Sample Apology Letter To Customer For Poor Cleaning Service

Keith Wang

1841 Dovetail Estates

Ratliff City, OK 73081

March 30, 2050

Sandra Hanks

1865 Point Street,

Chicago, IL 60628

Dear Ms. Hanks,

I am writing to apologize sincerely for the poor cleaning service you received from our team at Care Services. I understand that the service did not meet your expectations or our own high standards, and for this, I am truly sorry.

We value your business and are fully committed to rectifying this incident. As a token of our sincere apologies, we are offering you a complete complimentary cleaning service at your convenience. We will make sure to assign our most experienced crew to ensure that a comprehensive and thorough cleaning is done to your satisfaction.

Again, please accept our deepest apologies for the inconvenience caused. Please feel free to contact me directly should you have any further issues or concerns. We appreciate your understanding and look forward to restoring your faith in our services.

Best Regards,

Keith Wang

Owner

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