Complaint Communication Outline
Memo Title: Formal Complaint Communication
Date: [Insert Date]
To: [Recipient's Full Name]
Title: [Recipient's Title]
Department: [Recipient's Department]
Company: [Your Company Name]
From: [Your Name]
Title: [Your Title]
Department: [Your Department]
Company: [Your Company Name]
Subject: Formal Complaint Regarding [Issue]
1. Purpose
The purpose of this memo is to formally lodge a complaint regarding [Specific Issue/Incident]. This communication outlines the nature of the complaint, details of the issue, and the requested resolution.
2. Background
Provide the necessary background information related to the issue:
Date of incident: [Date of Incident/Issue]
Location: [Incident Location, If Applicable]
Individuals involved: [Involved Individuals/Witnesses]
Previous actions: Outline any steps previously taken to resolve the matter informally, if applicable.
3. Issue Description
Provide a detailed account of the issue:
Describe the situation in chronological order, providing specific details.
Highlight the consequences or negative impact the incident has had on the workplace, operations, or stakeholders involved.
Specify any violation of policies, laws, or guidelines, if relevant.
4. Desired Outcome
State the specific resolution you are seeking:
Requested action(s): Clearly outline the corrective actions or remedies you expect.
Deadline: Request a resolution or response by [Desired Resolution Date].
Further steps: Indicate any additional steps you will take if the matter is not resolved satisfactorily.
5. Supporting Documents
List and attach any supporting documentation relevant to the complaint, such as:
Emails, correspondence, or notes
Photos, videos, or audio recordings
Witness statements
6. Contact Information
Provide contact information for follow-up:
7. Conclusion
I appreciate your attention to this matter and hope for a swift and amicable resolution. Please do not hesitate to contact me if any additional information or clarification is required.
Sincerely,
[Your Name]
[Your Title]
[Your Company Name]
Communication Templates @ Template.net
