Requirements Specification
I. Introduction
This Requirements Specification document serves as a comprehensive guide to outline the necessary features, functions, and constraints for the Customer Relationship Management (CRM) System. Created to ensure that all stakeholders are aligned with the objectives, this document outlines the essential requirements for the successful development, implementation, and delivery of the project.
Prepared by: [YOUR NAME]
Email: [YOUR EMAIL]
II. Business Requirements
The Business Requirements ensure the alignment of the project with strategic objectives, customer needs, and market demands.
Requirement ID | Description | Priority | Target Date | Status |
|---|
BR-001 | Increase user engagement by 20% within the next year | High | January 15, 2050 | Pending |
BR-002 | Ensure product meets GDPR compliance | High | March 30, 2050 | In Progress |
III. Functional Requirements
These specific features and functions are typically derived from user needs and will serve as the core functionalities of the product or system.
Requirement ID | Description | Acceptance Criteria | Priority |
|---|
FR-001 | User login system with multi-factor authentication | Login page with email, password, and OTP | High |
FR-002 | Order processing system | Automated email confirmation and shipment tracking | Medium |
IV. Non-Functional Requirements
The Non-Functional Requirements focus on how the system performs, rather than what it does.
Requirement ID | Description | Acceptance Criteria | Priority |
|---|
NFR-001 | System must support up to 10,000 concurrent users | Load testing with 10,000 users simultaneously logged in | High |
NFR-002 | Response time for all pages must be under 3 seconds | Automated speed test tools to validate | Medium |
V. System Constraints
The System Constraints detail any limitations or conditions under which the system or product must operate including technical, budgetary, or regulatory constraints.
Constraint ID | Description | Impact | Priority |
|---|
SC-001 | System must be built on a cloud infrastructure | May limit options for on-premise deployment | High |
SC-002 | Budget of $500,000 for development | Requires prioritization of features within the budget | High |
VI. User Requirements
The User Requirements define the needs, expectations, and goals of the users, which are gathered through user research, feedback, or surveys.
Requirement ID | Description | Priority | Target User Group |
|---|
UR-001 | Mobile-friendly interface for all users | High | All users |
UR-002 | Search functionality with filters and sorting | High | End-users |
VII. Compliance and Regulatory Requirements
The compliance and regulatory requirements outline the legal, regulatory, and industry standards that the CRM system must comply with, particularly concerning data privacy and security.
Requirement ID | Description | Compliance Standard | Deadline |
|---|
CR-001 | Data encryption for all sensitive data | GDPR, HIPAA | May 01, 2050 |
CR-002 | Accessibility compliance for all user interfaces | WCAG 2.1 | June 15, 2050 |
VIII. Conclusion
The Requirements Specification document serves as the foundation for successful project delivery, ensuring all parties involved have a shared understanding of expectations, goals, and constraints. By addressing both business and technical needs, this document plays a critical role in minimizing risks and ensuring the project meets its intended objectives. All stakeholders are encouraged to review the requirements thoroughly and provide feedback to ensure alignment before moving forward with development.
For further inquiries or clarifications, please contact [YOUR NAME] at [YOUR EMAIL].
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