Refund Policy Inquiry Letter Outline
Date: Insert Date
To: Recipient's Name
[Recipient's Title]
[Company Name]
[Company Address]
[City, State, ZIP Code]
Dear [Recipient's Name],
Introduction
Begin by briefly introducing yourself and your reason for writing. Mention if you have been a customer or are considering a purchase and would like clarification on the refund policy.
Specific Inquiry
Clearly state the specific aspect of the refund policy you are seeking clarification on. This could involve return timeframes, conditions for receiving a refund, or any exceptions to the policy.
Reason for Inquiry
If applicable, explain why you are inquiring about the refund policy. This could involve a previous purchase or potential concern about the product/service.
Request for Documentation
If needed, ask for any relevant documents, such as the official refund policy or terms and conditions, to be provided for further reference.
Closing
Thank the recipient for their time and assistance, and express your expectation for a prompt reply. Include your contact details for follow-up.
Sincerely,
[Your Name]
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