Performance Expectation Statement
Employee Name: Elizabeth Hopkins
Position: [Your Position]
Department: Design Department
Supervisor: [Your Name]
Review Period: January 1, 2053 - December 31, 2053
Job Responsibilities
Primary Duties and Responsibilities
Conduct outbound sales calls to prospective clients.
Achieve monthly sales targets set by the sales manager.
Maintain accurate and up-to-date records of sales activities in the CRM system.
Attend weekly sales meetings and provide updates on sales progress.
Collaborate with the marketing team to develop sales materials and strategies.
Secondary Duties and Responsibilities : As needed by the department or organization.
Performance Standards
Key Performance Indicators (KPIs):
Achieve a minimum of $50,000 in monthly sales revenue.
Maintain a conversion rate of at least 20% on sales calls.
Respond to client inquiries within 24 hours.
Quality Standards
Maintain a high level of quality in all interactions with clients and adhere to the company's customer service standards.
Professional Behavior and Conduct
Professionalism: Be punctual, dress professionally, and communicate respectfully with colleagues and clients.
Teamwork and Collaboration: Collaborate effectively with the sales team, providing support and sharing best practices.
Compliance and Ethics
Compliance: Adhere to all company policies and procedures, including the Code of Ethics and Sales Conduct.
Confidentiality: Protect the confidentiality of client information and sensitive company data.
Development and Improvement
Professional Development: Seek opportunities for professional growth, including attending relevant sales training sessions and acquiring product knowledge.
Performance Review
Performance Evaluation: Performance reviews will be conducted quarterly, with a formal annual review.
Feedback and Coaching: Expect to receive regular feedback from your supervisor, and take advantage of coaching sessions to address performance and development.
Acknowledgment
I acknowledge that I have read, understand, and agree to the performance expectations outlined in this statement. I am committed to meeting and exceeding these expectations to the best of my ability.
Employee's Signature: ___________________________ Date: _______________
Supervisor's Signature: __________________________ Date: _______________
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