Performance Expectation Statement

Employee Name: Elizabeth Hopkins
Position:  [Your Position]
Department:  Design Department
Supervisor: [Your Name]
Review Period: January 1, 2053 - December 31, 2053

Job Responsibilities

Primary Duties and Responsibilities

• Conduct outbound sales calls to prospective clients.

• Achieve monthly sales targets set by the sales manager.

• Maintain accurate and up-to-date records of sales activities in the CRM system.

• Attend weekly sales meetings and provide updates on sales progress.

• Collaborate with the marketing team to develop sales materials and strategies.
  

Secondary Duties and Responsibilities : As needed by the department or organization.

Performance Standards

• Key Performance Indicators (KPIs):

• Achieve a minimum of $50,000 in monthly sales revenue.

• Maintain a conversion rate of at least 20% on sales calls.

• Respond to client inquiries within 24 hours.

Quality Standards
Maintain a high level of quality in all interactions with clients and adhere to the company's customer service standards.

Professional Behavior and Conduct

Professionalism: Be punctual, dress professionally, and communicate respectfully with colleagues and clients.

Teamwork and Collaboration: Collaborate effectively with the sales team, providing support and sharing best practices.

Compliance and Ethics

Compliance: Adhere to all company policies and procedures, including the Code of Ethics and Sales Conduct.

Confidentiality: Protect the confidentiality of client information and sensitive company data.

Development and Improvement

Professional Development: Seek opportunities for professional growth, including attending relevant sales training sessions and acquiring product knowledge.

Performance Review

Performance Evaluation: Performance reviews will be conducted quarterly, with a formal annual review.

Feedback and Coaching: Expect to receive regular feedback from your supervisor, and take advantage of coaching sessions to address performance and development.

Acknowledgment

I acknowledge that I have read, understand, and agree to the performance expectations outlined in this statement. I am committed to meeting and exceeding these expectations to the best of my ability.

Employee's Signature: ___________________________ Date: _______________

Supervisor's Signature: __________________________ Date: _______________

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